>The company attributed that to a manufacturing defect, affecting a small number of phones, which it soon fixed. But customers online continued reporting problems, forum comments show.<p>I wish corporations would stop using the “only affects a small number” excuse. I understand the motivation behind that but feels really bad when you’re affected and you can obviously see it’s not a small number.
So here we have a large multinational corporation that has let batteries explode on planes, sold bendy phones that don't really bend so well, and just flat out lied about the capabilities of a phone in a multi-million dollar ad campaign.<p>I'm <i>really</i> trying not to be one of those crazy "wake up sheeple!" type crazy folk. But surely the public will wake up soon to the dangers of letting these giant megacorps run free without better regulatory oversight?<p>All we do is slap them on the wrist with a few million dollars of fines and say "now now! Don't do that again!". Then we wonder why fining them for less than they probably spent on the damn marketing campaign isn't deterring them from doing it all over again.
I remember these ads running here in Italy. it was funny to see the phone in water and written under in not so small letters "don't do as shown it doesn't resist running water"<p><a href="https://youtu.be/4B-fPS3W9Og" rel="nofollow">https://youtu.be/4B-fPS3W9Og</a><p>saved them a lawsuit I guess.
<i>It centers on more than 300 advertisements in which Samsung showed its Galaxy phones being used at the bottom of swimming pools and in the ocean.</i><p>I know that iPhones and similar can survive being dropped in a pool but can you actually "use" a Samsung underwater?<p><i>Some consumers damaged their phones when exposing them to water and Samsung had refused to honor warranty claims</i><p>So can it be used in water, or not? If Samsung shows a phone being used underwater, I don't understand why it wouldn't honor a water damage claim.
Working consumer protection agencies are awesome.<p>Earlier this year another Australian consumer won against Apple when they dropped their iPhone in a pool and it stopped working (after Phil Schiller said said you can drop it in the pool and it will be fine)
<a href="https://www.reddit.com/r/apple/comments/aiknf4/i_fought_apple_and_won/" rel="nofollow">https://www.reddit.com/r/apple/comments/aiknf4/i_fought_appl...</a>
I don't know about this one but I regularly wash my Moto phone under the tap (for hygiene reasons) and so far it has been working without problems (for 2 years or so). So I don't think its impossible for the Samsung one to act as in the ads.