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'The Restaurant of Order Mistakes' Employs Waiters With Dementia (2017)

99 pointsby khcalmost 6 years ago

13 comments

corin_almost 6 years ago
Somewhat related though very different, there are restaurants called Dans Le Noir (&quot;in the dark&quot;) - founded in Paris but now in several countries, though so far I&#x27;ve only been to the one in London.<p>You choose one of a few set menus without knowing what&#x27;s in it (IIRC, roughly &quot;meat eater&quot;, &quot;fish eater&quot;, &quot;vegetarian&quot;) and give any specific allergies or really hated food types. You are then led into a pitch black room with absolutely no light leakage (no phones&#x2F;etc. allowed) where you&#x27;ll be served and eat your food without being able to see a single thing.<p>I believe the kitchen staff are hired purely on their cooking, but the waiters are visually impaired people who can lead you to your table and serve your food flawlessly without sight.<p>Their sales pitch is more about the uniqueness of the experience than about supporting blind people, but the fact that it does create this unique job that they&#x27;re better qualified to do than people with normal vision is nice.<p>And it&#x27;s a really great experience, although not particularly cheap.<p><a href="https:&#x2F;&#x2F;london.danslenoir.com&#x2F;en&#x2F;home&#x2F;" rel="nofollow">https:&#x2F;&#x2F;london.danslenoir.com&#x2F;en&#x2F;home&#x2F;</a>
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jntyalmost 6 years ago
It seems like a well-meant idea but how do you prevent it becoming exploitative? Exposing dementia patients to random members of the public in a service role with no understanding of the state of their condition seems like a pretty good way of frequently upsetting them. And how does employment by consent work when you can&#x27;t actually quite remember why you&#x27;re in a situation and how you got there?<p>It sounds like - probably to address these concerns - this is a short-lived &#x27;activity&#x27; rather than a going concern, potentially with hand-selected and well-briefed guests rather than arbitrary customers off the street.
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acomjeanalmost 6 years ago
In the US there is a trend to not write orders down (the reason is unclear to me:it’s saves paper and makes it mor personal?), short term memorize them and run to the computer and type them in.<p>This tends to lead to a fair number of mistakes, and makes those with allergies ver nervous.
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GuB-42almost 6 years ago
The article focuses on the mistake of not getting the dish you ordered. Which can indeed be fun if you are open when it comes to food.<p>But other kinds of mistakes can be a lot less fun. For example not getting any service at all, or having to pay more than expected.<p>I wonder how that restaurant deals with that.
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DanBCalmost 6 years ago
In the UK we also have the National Star College (an educational establishment for people with disabilities and ABI) which runs two bistros in and near Cheltenham. These have a good reputation, mostly because the quality of the food is really important to them.<p><a href="https:&#x2F;&#x2F;www.nationalstar.org&#x2F;" rel="nofollow">https:&#x2F;&#x2F;www.nationalstar.org&#x2F;</a><p><a href="https:&#x2F;&#x2F;www.nationalstar.org&#x2F;products-services-facilities&#x2F;star-bistro-ullenwood&#x2F;" rel="nofollow">https:&#x2F;&#x2F;www.nationalstar.org&#x2F;products-services-facilities&#x2F;st...</a><p>There&#x27;s also Wriggly Worm, which has links to Star Bistro.<p><a href="https:&#x2F;&#x2F;www.thewigglyworm.org.uk&#x2F;" rel="nofollow">https:&#x2F;&#x2F;www.thewigglyworm.org.uk&#x2F;</a>
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vmlinuzalmost 6 years ago
Essentially the same idea was covered in a recent UK tv show: <a href="https:&#x2F;&#x2F;www.channel4.com&#x2F;programmes&#x2F;the-restaurant-that-makes-mistakes" rel="nofollow">https:&#x2F;&#x2F;www.channel4.com&#x2F;programmes&#x2F;the-restaurant-that-make...</a>
tsusralmost 6 years ago
<a href="https:&#x2F;&#x2F;en.wikipedia.org&#x2F;wiki&#x2F;Mirchi_and_Mime" rel="nofollow">https:&#x2F;&#x2F;en.wikipedia.org&#x2F;wiki&#x2F;Mirchi_and_Mime</a> ,along similar lines in Mumbai (IN)
mpolalmost 6 years ago
For reference, it still seems to popup every now and then, not just in 2017: <a href="http:&#x2F;&#x2F;www.mistakenorders.com&#x2F;en&#x2F;home.html" rel="nofollow">http:&#x2F;&#x2F;www.mistakenorders.com&#x2F;en&#x2F;home.html</a>
datpuzalmost 6 years ago
I love this. I wonder: would something wonderful like this actually be illegal the US due to the fact that you&#x27;d technically be discriminating by hiring only those with dementia?
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chrischenalmost 6 years ago
I remember they also tried something like this where fully paralyzed people controlled robot waiters with their eyes from a bed.
ape4almost 6 years ago
Ask for your bill, they forget. So you need to ask again, they forget.
mikorymalmost 6 years ago
Sounds fantastically Japanese.
dangalmost 6 years ago
Url changed from <a href="https:&#x2F;&#x2F;mymodernmet.com&#x2F;waiters-dementia-restaurant-tokyo&#x2F;" rel="nofollow">https:&#x2F;&#x2F;mymodernmet.com&#x2F;waiters-dementia-restaurant-tokyo&#x2F;</a>, which points to this.
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