I think the article accurately describes the HR department of every job I’ve ever had. When they want something from you they will ring your phone off the hook. When you need something from them... crickets.<p>Not as bad as the DMV where the guy stopped mid sentence and took a lunch break while in the middle of processing my documents, leaving me and the forty-nine other people that happened to be in his line waiting and wondering, but close.
You can find many lessons from HRs on LinkedIn on "ghosting" an interview or becoming non-responsive.<p>My experience when contacting HRs re:jobs through "official channels" is that if they don't retain you, they won't contact you. Happened a couple of times to me to not receive an answer after moving my ass to be interviewed on site. That's why I always answer ASAP to every single candidate (including CV submissions stage), it only take a couple seconds.<p>I guess people holding the power (HR when searching, candidate when not) stop caring. What I find really interesting though is that I would suspect HRs to have the empathy or human skills to put you out of your misery when expecting an answer in such a stressful experience ; or at least to realize that giving lessons to candidate from their high-horse would require for their line of work to be clean first.<p>I guess that on that as on a lot of other things, I'm wrong.