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How Airbnb’s Sales Process Changed With Rapid Growth

40 pointsby aiansitialmost 6 years ago

8 comments

enraalmost 6 years ago
I&#x27;d argue Airbnb is quite a unique case to look as a case for conversion. Mainly because they have such unique, exclusive and wide selection that there is high demand for (people want to stay somewhere nice when they travel) and a strong brand created around it.<p>A lot of the people coming to the site have high intent to book something right at that moment and especially with Airbnb. Spending a lot of time to find the right option for them, and once they find something they are willing to do a lot (filling that information etc) since it&#x27;s what they want and it&#x27;s exciting to them.<p>It&#x27;s quite different for most saas startups where the demand is often less imminent or not as strong.<p>Disclaimer: I used to work at Airbnb.
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somid3almost 6 years ago
I am surprised there are no comments -- this is a fantastic analysis. Thank you for sharing. Could you please screenshot and add the plot images, right now it says the plot tool requires the author to subscribe. Thank you!
meow81almost 6 years ago
It&#x27;s not medium&#x27;s issue, it&#x27;s the author&#x27;s plot.ly account:<p>Plot twist!<p>Payment required...<p>This embedded plot has reached the maximum allowable views given the owner&#x27;s current subscription.<p>Please visit the subscriptions page to learn more about upgrading.
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oskarkocolalmost 6 years ago
I have just fixed the plots with the article and it works well now! The Plotly&#x27;s free account limits the number of views to 500 per day and the article views went way over that.<p>Thanks for your feedback!<p>~Oskar
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matchbokalmost 6 years ago
Wonder how this growth will continue now that cities are wising up to the massive damage the platform does to our communities.
mitousaalmost 6 years ago
Thank you for the thorough analysis, I only wish the graphs were not disabled :(
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cryptozeusalmost 6 years ago
Paywalled by medium.
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theNJRalmost 6 years ago
Ugh, stop using Medium people. Would love to see the graphs.
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