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You're paying too much for business software

98 pointsby ryanbover 5 years ago

10 comments

teekertover 5 years ago
Although I like the initiative and encourage it, the use of &quot;getting fair prices&quot; grinds my gears a bit.<p>A fair price is whatever a seller and a buyer agree upon, not the rock bottom value that you get when applying sustained pressure to a price point, collectively. You may get a product cheaper and cheaper but probably at the cost of the stability of the seller, which is also of value to a buyer. You may find that if you pay more you are more valued and a seller will do more for you in the future. Or you may be the last to close an important target of a sales person and get a below market price, at least for a while. What&#x27;s fair? IDK. Just keep thinking and occasionally reopen negotiations in a respectful way if you think you can get more for less. Or switch to another product.
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awwstnover 5 years ago
Hi all! Founder of Capiche here. Excited to share what we&#x27;ve been working on here.<p>Given SaaS is an industry born on the internet, you&#x27;d think there&#x27;d be more transparency&#x2F;less information asymmetry, but that&#x27;s simply not the case.<p>In talking with tons of software buyers the past few months, I&#x27;ve heard so many stories of huge discrepancies in what people are paying, even for the tools we all think have transparent pricing.<p>This project is hugely inspired by Glassdoor. As this information starts to become more freely available, it will push the industry toward better pricing tactics, more transparency, and less special treatment. We hope to play a role in making that happen.<p>Happy to answer any questions!
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davewritescodeover 5 years ago
You’re basically inviting people to break non disclosure contracts that are often a part of pricing negotiations.<p>IANAL but I really hope you’re not storing confidential pricing information along with the email address alongside because I have a feeling you could open yourself up to legal issues in the future.
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maybeiambatmanover 5 years ago
I don&#x27;t know if this is intentional, but the testimonials keep changing before I&#x27;ve had a chance to finish reading them. Bad UX imo. Why put em there if I can&#x27;t read them properly?
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arethuzaover 5 years ago
I think people in the software business tend to assume that the main cost in large projects to do things like implement a new ERP system are licensing costs - which hasn&#x27;t been my experience. Licensing costs are significant, but they are often pretty small compared to the cost of paying a partner help you <i>implement</i> a new system, as well as internal costs to backfill staff etc.
plehouxover 5 years ago
It&#x27;s crazy the number of people expecting our SASS pricing to be negotiable. We offer one fair pricing to everyone and have no time to make special case pricing for every single user.<p>I guess more prominent startups&#x2F;companies embrace this as a tool to close or retain customers.
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benologistover 5 years ago
If companies aren&#x27;t charging a transparent rate it&#x27;s because they know they can defraud a segment of their users and charge 6 - 50 times more than the next person pays for the same thing. It belongs on darkpatterns.org but perhaps is covered already with price comparison prevention:<p><a href="https:&#x2F;&#x2F;www.darkpatterns.org&#x2F;types-of-dark-pattern&#x2F;price-comparison-prevention" rel="nofollow">https:&#x2F;&#x2F;www.darkpatterns.org&#x2F;types-of-dark-pattern&#x2F;price-com...</a>
omarhaneefover 5 years ago
Okay, what if the SaaS companies start posting anonymously as customers, and claim to be paying exorbitant prices?<p>Would that just make people feel better about the prices they are paying?
thorwasdfasdfover 5 years ago
I do like the concept: it&#x27;s quite interesting to see what decision maker&#x27;s opinion on pricing is.<p>For regular off the shelf SaaS like dropbox, gmail, slack, surveymonky and just about any other tools that SMBs use the pricing seems very clear: it&#x27;s always clearly listed on the site.<p>The unclear pricing is just enterprise software, right?<p>Are companies that use enterprise SaaS actually sensitive to price? I was under the impression that they&#x27;re almost never too price sensitive and hence it doesn&#x27;t make sense to build equivalent products that are cheaper - otherwise we&#x27;d see low cost alternative products all over the place.
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d--bover 5 years ago
Wow, what&#x27;s that font in your logo?! That brings back a lot of memories!!
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