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Mysterious Avid Issue Knocks Out Mac Pro Workstations Across Hollywood

242 pointsby lnguyenover 5 years ago

22 comments

foxhillover 5 years ago
yikes. having written aax plugins for a while, i have to say, i’m kind of surprised this came from AVID. from what it sounds like (having scraped the surface), it’s not their editing software (Pro Tools, et al.) but their copy protection management tool&#x2F;device driver - iLok.<p>i’m sure there are some very anxious engineers in the AVID offices today.
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blobsover 5 years ago
This is what Avid sends you after creating an account:<p>Your iLok account allows you to:<p><pre><code> - Use the free iLok License Manager application to manage your licenses - Take advantage of Zero Downtime and Theft &amp; Loss Coverage premium services to help protect your investment </code></pre> <i>Take advantage of Zero Downtime</i> I never understand what they mean with this, but now it definitely lost all its meaning.
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KaiserProover 5 years ago
rule 1 of hollywood tech support:<p>Always take what the editor says with a massive pinch of salt.<p>I spent ten years in the movie industry, and the people that were the most forthright, and almost universally wrong about technical things were editors.<p>&quot;The monitor is out of grade&quot; No, you&#x27;ve set the background lights to red.<p>&quot;The sound is out of sync&quot; No, you&#x27;ve turned off the amp and somehow managed to get the crappy test tv to play sound<p>&quot;the hardrive is corrupt&quot; no, its clearly asking you to update OSX<p>my personal favorite:<p>&quot;my station is slow&quot; No, what you appear to be doing is copying 135 TBs of data from one share to another.
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ratwwover 5 years ago
Someone on Reddit posted some more details.<p>Apparently it&#x27;s iLok removing the &#x2F;var directory.<p><a href="https:&#x2F;&#x2F;www.reddit.com&#x2F;r&#x2F;apple&#x2F;comments&#x2F;d8nxhk&#x2F;mysterious_avid_issue_knocks_out_mac_pro&#x2F;f1bnun2&#x2F;" rel="nofollow">https:&#x2F;&#x2F;www.reddit.com&#x2F;r&#x2F;apple&#x2F;comments&#x2F;d8nxhk&#x2F;mysterious_av...</a>
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theclawover 5 years ago
Sounds unlikely to be a virus. Certificate expiry seems probable if it’s happened suddenly to everyone using this software and dongle.
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batmanthehorseover 5 years ago
This site says Chrome Updater is the cause of the problem: <a href="https:&#x2F;&#x2F;mrmacintosh.com&#x2F;google-chrome-keystone-is-modifying-var-symlink-on-non-sip-macs-causing-boot-issues&#x2F;" rel="nofollow">https:&#x2F;&#x2F;mrmacintosh.com&#x2F;google-chrome-keystone-is-modifying-...</a><p>It only happens on Macs with SIP disabled, which includes a lot of Mac Pros with Avid (for third-party video card support)
archi42over 5 years ago
Sound like someone messed up a removal routine, equivalent to &quot;rm $base_dir&#x2F;$temp_dir -rf&quot;.
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aiCeivi9over 5 years ago
Sounds like the case when EvE Online removed some Windows boot files: <a href="https:&#x2F;&#x2F;www.eveonline.com&#x2F;article&#x2F;about-the-boot.ini-issue" rel="nofollow">https:&#x2F;&#x2F;www.eveonline.com&#x2F;article&#x2F;about-the-boot.ini-issue</a>
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holstvoogdover 5 years ago
Sounds like another &#x27;DRM so strong you can&#x27;t even boot anymore!&#x27;
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wizardforhireover 5 years ago
Oh man I’d hate to be on the receiving end of this shit storm. There’s a film called swimming with sharks [1] that perfectly illustrates the wrath of producers<p>[1] <a href="https:&#x2F;&#x2F;en.wikipedia.org&#x2F;wiki&#x2F;Swimming_with_Sharks" rel="nofollow">https:&#x2F;&#x2F;en.wikipedia.org&#x2F;wiki&#x2F;Swimming_with_Sharks</a>
x86_64Ubuntuover 5 years ago
Did anyone else get a drive-by download from synchroscript.deliveryengine.adswizz.com?
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tjpnzover 5 years ago
Is this really an issue localised to LA? I&#x27;ve worked for companies equipped with Avid suites that were (at least in geographic terms) as far away as you can get from LA.
IOT_Apprenticeover 5 years ago
Well, looks like Google has some splaining to do in this incident.
lukehover 5 years ago
One Twitter thread I followed said something was trashing &#x2F;var.
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tinus_hnover 5 years ago
Isn’t this just the Google Updater issue that removes the &#x2F;var link on Macs that have SIP disabled? Perhaps that is required for Avid?
tmikaeldover 5 years ago
Hm, I&#x27;m not using any AVID software, but I had to re-install from Time Machine after trying the 10.14.6 update on my Mac Mini 2018 last week.
KibbutzDaliaover 5 years ago
I switched to Adobe Premiere under Windows 10 with NVIDA 2080 for accelerated rendering and have been very satisfied.
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bananamericaover 5 years ago
Why people still use Avid?
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693471over 5 years ago
How is this possible with SIP in modern MacOS?<p>Did they turn SIP off?
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kalevover 5 years ago
The use of &#x27;trashcan&#x27; to refer to the MacPro by multiple users in the link is pretty amusing.<p>&gt; Has anyone had their trashcans go down today out of nowhere?
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pnakoover 5 years ago
&gt;Film and TV editors across Los Angeles were sweating Monday evening as their workstations were refusing to reboot<p>The irony of something refusing to reboot in Hollywood. Hopefully the production of Star Wars 12, Rambo 8 and Terminator 9 has not been too disrupted.
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rolltiideover 5 years ago
Whats with this kneejerk advice?<p>Honestly who turns off their macs? Are they talking about sleep mode?
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