Write meeting minutes.<p>During the meeting, you're scratching down notes, action items, and thoughts. After the meeting, within the day, preferably right after, re-form those notes into a proper set of minutes:<p>- Meeting Purpose & Time<p>- Bulleted list of items discussed, sub-bullets to capture more details, this should closely mirror the agenda (if there was a formal one)<p>- Bulleted list of action items (what needs to be done, by who, and when)<p>Share with the other people that attended the meeting. If this is strictly internal, it's easy. If it's with customers, share with your internal team first for concurrence nad then send out to the customers.<p>==================================<p>Listen for the key points. I'm buying a house in a new city (moving in a few months). When speaking with the agent I didn't need all the details she listed off, key ones popped out:<p><pre><code> Buyer's agent's commission (3%)
- Usually paid by seller
- Buyer owes if purchase is a for-sale-by-owner property
Home inspectors usually run $500-1000
- Due to rules in state, agent can't recommend a particular one
Better school districts are ...
</code></pre>
My wife was on the phone, I made sure that she agreed with my summary. Contacted the agent after the call to make sure I had all the details correct.<p>==================================<p>Action items, taskers, whatever you want to call them, make sure these are sent out. Put them into your todo app, into Jira, into whatever you or your organization use. Do <i>not</i> just leave them on the minutes or in your notebook. You will miss a lot of work if you try and do that. Bullet journaling is a pretty good way (has worked for me) to track tasks for the near future. Omnifocus is my go to app for my personal tasks (Windows at work, so until the web version comes out I can't really integrate it easily into my workflow at the office).<p>==================================<p>Agendas should be made before every meeting. A meeting without a clear agenda is an opportunity for waste and distraction. Sometimes the agenda is broader than others, I have a weekly meeting (part of a general process improvement effort) that basically consists of general (non-whining, I cut that off) discussion amongst peers. The purpose is to share knowledge and identify areas for improvement. Sometimes I have key topics to discuss, but often I hold the meeting just to keep the habit and discussion alive. While it's regular, that's not the majority of my meetings. Most of my meetings have a clear purpose: status update on projects, discussion of upcoming training requirements, announcement of changes to some information system, etc.<p>Take the action items that have collected, and put them in the agenda as well. This will keep your customers, managers, team, or whoever up-to-date on the status of issues that are important to them.