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Ask HN: Who to use for email marketing?

2 pointsby willlangfordover 14 years ago
I am looking for a new company to use for email marketing as MailChimp had said I am no longer welcome. I have used iContact and ConstantContact with other employers in the past and have no problems with them, I was just curious if there is something better.<p>Some background on why MailChimp asked me to leave. I run an online store that launched in late October. We have done four campaigns in that time each with a list size of 500, 1000, 3000, and 90,000. Due to our rapid rate of growth every mailing has essentially been a first time send to the list. Unsubscribes and bounces are removed right away. I also understand the laws and that the rates the list saw were just too high. All of our lists track the date/time and IP address to have a proof of signup that they recommend. I even checked with them before the last send knowing I had issues, the person I spoke with said he understood and I should be okay even with the proof. Well I wasn't and I have been asked to leave. I will give props to MailChimp for not billing me this month to help with my transition.<p>So... with that being said I need a new home for my email marketing need.. what does everyone recommend?

3 comments

arepbover 14 years ago
Aweber is really easy to use, has good deliverability and back end metrics. Prices are ok. I've used them on a number of projects.<p><a href="http://www.aweber.com" rel="nofollow">http://www.aweber.com</a>
brianwillisover 14 years ago
<a href="http://www.campaignmonitor.com/" rel="nofollow">http://www.campaignmonitor.com/</a>
bloggergirlover 14 years ago
That's too bad about MailChimp. We experienced something similar when using MailChimp for Page99Test.com: our pre-launch signup list was <i>not quite as clean</i> as MailChimp (or we) would've liked. It was dirty. Like, pornographic dirty. ;) Not good. Too many bounces, unsubscribes and complaints.<p>But they accepted our excuses and let us stick around. And we're good now. Our list is clean as a whistle.<p>That said, we've also tried Campaign Monitor. Although CM isn't quite as straightforward or pretty as MailChimp, it has served our needs well.<p>LESSON (we learned the hard way) FOR PRE-LAUNCH SIGNUP LISTS: Always be sure to confirm email addresses (i.e., use double opt-in). The trouble single opt-in can cause -- specifically re: dirty email lists -- is just not worth the time savings of <i>not</i> doing double opt-in.
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