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Ask HN: Has anyone with an issue-ridden touch-bar 15" MBP received a refund?

1 pointsby cfitzover 5 years ago
I bought a touch-bar MBP sight-unseen when they were announced, being the early adopter and fanboy that I was at the time. That unit was spec&#x27;d to be about $4,500 USD but ultimately was replaced with a unit one year newer after it had received 5 repairs.<p>This new unit has been repaired 3 times already. I can tell it&#x27;s pretty much the same laptop and the issues will continue. I&#x27;ve requested a refund in efforts to get my hands on a 16&quot;, being that they fixed the poor keyboard and hopefully other issues as well (my unit&#x27;s display flickers, its ports eject devices at random, and of course the keyboard fails every 3-6 mos).<p>I&#x27;ve apparently chatted with Tim Cook&#x27;s right-hand woman but she says no refund is possible at this time - despite the Magnuson-Moss Warranty Act - and I was free to find a lawyer. This rubs a long-time customer the wrong way very strongly.<p>Ignoring the previous statement, has anyone had luck getting a refund for these faulty 15&quot; Macbook Pro&#x27;s (with touch bar) outside Apple&#x27;s normal return window for new purchases..?

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