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Auth0 Having a Major Outage

22 pointsby samiur1204over 5 years ago

6 comments

thinkshivover 5 years ago
Update: Our response team have found the root cause and have applied a fix. Response times are now back to normal. We will publish a post-mortem within the next 7 days; further updates will also be published <a href="http:&#x2F;&#x2F;status.auth0.com&#x2F;incidents&#x2F;rpctnc6jd1kl" rel="nofollow">http:&#x2F;&#x2F;status.auth0.com&#x2F;incidents&#x2F;rpctnc6jd1kl</a>. Thank you for your understanding and we applogize for the degraded service and outage. Should you have any queries please don’t hesitate to reach out to your Auth0 team. Discloure: I am the CPO at Auth0.
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devhwrngover 5 years ago
Meta: $1B valuation: <a href="https:&#x2F;&#x2F;auth0.com&#x2F;blog&#x2F;auth0-closes-103m-in-funding-passes-1b-valuation&#x2F;" rel="nofollow">https:&#x2F;&#x2F;auth0.com&#x2F;blog&#x2F;auth0-closes-103m-in-funding-passes-1...</a><p>Not notable enough for Wikipedia: <a href="https:&#x2F;&#x2F;en.wikipedia.org&#x2F;wiki&#x2F;Wikipedia:Articles_for_deletion&#x2F;Auth0" rel="nofollow">https:&#x2F;&#x2F;en.wikipedia.org&#x2F;wiki&#x2F;Wikipedia:Articles_for_deletio...</a>
sadturnipover 5 years ago
I am still seeing numerous failed Auth0 calls (~10% of Auth0 calls or so), and our account representative is not being responsive at all.
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thinkshivover 5 years ago
And in full transparency in case it comes up here we are also investigating some intermittent access issues to our dashboard (only affects some users not all). Status here: <a href="https:&#x2F;&#x2F;status.auth0.com&#x2F;incidents&#x2F;1j399kcrzgzr" rel="nofollow">https:&#x2F;&#x2F;status.auth0.com&#x2F;incidents&#x2F;1j399kcrzgzr</a>
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stefanmichaelover 5 years ago
i&#x27;m confused as to why they have the status as &quot;elevated response times&quot;<p>everyone (including their own dogfood implementation) is experiencing a massive outage, their baseline &quot;get user&quot; endpoint is 500ing exclusively right now.
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stefanmichaelover 5 years ago
They have updated their status to monitoring when their endpoints are still 500ing... this is infuriating.
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