I read the whole readme part and was still not sure exactly what this is.. so I searched for drift and intercom - and still didn't know from the search results..<p>clicked over to intercom and did not know what they are.. scroll down a few panes and got a clue with the graphics. then a a couple more panes of scrolling down finally graphics are putting it more into perspective..<p>yet the heading on the section "Move deals through your funnel – fast" - just jargon that doesn't really tell me what the heck this thing is.<p>then the smaller text has "Our chatbots and live chat capture more of your best leads and convert them while they’re hot." - and I'm like okay - now I see - why didn't they just say that at the top.<p>and, I've been in and out of business and marketing and internet for years.. so how are any other customers supposed to get a grasp on what this is and the benefits when none of the 4 listed here seem to present it in an easy to understand spiel at the top on the main page.<p>All the jargon meant nothing - a couple of graphics helped - simple words would help more.
Well done! Congrats on shipping, you guys should meet up with folks from <a href="https://github.com/chatwoot/chatwoot" rel="nofollow">https://github.com/chatwoot/chatwoot</a>