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Outcome Over Output: Also Impact and Effort

21 pointsby KentBeckover 5 years ago

1 comment

aytekinover 5 years ago
A good way to measure outcome is to watch how many people are using a new feature (or a new version of an existing feature) successfully and how often they use it. The key word here is “successfully”. Don’t just measure how many people tried to use a feature. Define and measure success with a feature.