> When you’ve got a loyal customer that’s already been through three copies of your product, it might be time to give them a free upgrade.<p>Some reason that line of the article really annoyed me.<p>If I wanted my Game Boy fixed, I want a fixed game-boy. Not another product. Not bashing Nintendo, much kudos to them. But if my GBC broke and was swapped out with a Switch, I would be annoyed.
> The original Game Boy’s screen is also notoriously awful, with just 23,000-plus pixels on screen and contrast levels that make it a challenge to play even under a lamp. Couldn’t Nintendo have sent Tsusaka’s grandmother a Switch as a replacement? Or at least a New Nintendo 2DS XL, with its giant and bright screen as a better alternative that would presumably be a lot easier on her aging eyes? When you’ve got a loyal customer that’s already been through three copies of your product, it might be time to give them a free upgrade.<p>Yeah, no.<p>Maybe this was meant sarcastically, but:<p>- A front-lit LCD (i.e. lit with the room's ambient light) is arguably easier on the eyes than some bright UV-spewing modern replacement.<p>- Neither the Switch nor the Nintendo 2DS XL are able to play the customer's Tetris cartridge (even the Game Boy Advance can't run non-Color Game Boy games, IIRC).