Hi -<p>My name is Adam and I started this service after trying to support a few Shopify apps I made. I felt like most inquiries were basic and a waste of my time. So I put together some experienced customer support freelancers and created a system to plug in any product. The agents use your existing documentation and resolve most of the tickets that come in without any work from you.<p>Happy to answer any questions or if you have feedback that’s greatly appreciated.