Hello HN,<p>I am a part of WATI.io by Clare.AI, an official business partner of WhatsApp Business Solutions.<p>We've been working on building useful CRM solutions to help businesses run their customer support effectively through WhatsApp. Some of our current features include - self service template submission, message broadcasting, mobile apps, managing contacts, etc.<p>However, we have recently launched Automation feature that we're really proud of. Using this businesses can build a WhatsApp Chatbot within minutes without any coding or integration.<p>This supports exact keyword matching and fuzzy matching.<p>Here's a video demo of this feature - https://www.youtube.com/watch?v=Nt9YpG7ZPaY<p>We're constantly looking for feedback. If you get a chance, please share some feedback on this feature.<p>Thank you