In my team we frequently copy and paste information from Google Docs, Jira and Slack to our knowledge base in order to make it searchable and reference it in other documents. We would often copy snippets of text, add a link to the source and a timestamp. We tried switching to Notion but it didn't allow us to reference external documents and it's too generic for issue tracking.<p>Is there a better way to do that? We are doing that mainly for meeting notes, important technical conversations on Slack or when receiving feedback about something we are working on.
We use GitLab. We push markdown meeting minutes[^1] with a template to a repository, which makes them easy to parse.<p>We use wiki and issues to document everything. We put links to Slack conversations and quote messages of decisions or plan of action.<p>We also use GitLab for our paperwork (financial, taxes, etc) in a checklist.<p>We have an Operator's Manual handbook that tells how to somehow run the company (all the things that took us time and experimenting to learn, whether how to make an invoice and the laws relative to which information should be present, to where to pay taxes with GPS location and a picture of the building you need to go, which story and office, and what to put in the cheque). These were born after we've had trouble sending an invalid invoice.<p>Conversations with new hires lead to writing an onboarding document that cites the books to read, why we consider they're good, and why they're useful. How we work (issues, merge/pull requests/commit messages). This was born also by being confused when a ne hire came before we had their email and accounts set up or making the same remarks on code, etc. Early version here[^2].<p>Hopefully I can disappear and someone could eventually have an easier time stepping in.<p>Doing this, one of our core contributors who was unavailable for a year has been able to stay informed on where we're going because they're cc'd in issues and we strive to be clear in technical exchanges.<p>[^1]: <a href="https://news.ycombinator.com/item?id=19924100" rel="nofollow">https://news.ycombinator.com/item?id=19924100</a><p>[^2]: <a href="https://jhadjar.gitlab.io/kbase/hiring/" rel="nofollow">https://jhadjar.gitlab.io/kbase/hiring/</a><p><a href="https://news.ycombinator.com/item?id=21808439" rel="nofollow">https://news.ycombinator.com/item?id=21808439</a><p><a href="https://news.ycombinator.com/item?id=21598632" rel="nofollow">https://news.ycombinator.com/item?id=21598632</a><p><a href="https://news.ycombinator.com/item?id=21427886" rel="nofollow">https://news.ycombinator.com/item?id=21427886</a>