Ask HN: How legal is recording sessions?

2 pointsby maksimpiriyevalmost 5 years ago

Is it legal to record identified sessions, and then playback internally for marketing or sales purposes without recording form inputs but only the way user scrolls?

3 comments

dyejealmost 5 years ago

Seems to be legal because HotJar, FullStory, etc offer it as a service. Maybe ask their customer service.

评论 #23428464 未加载

jlgaddisalmost 5 years ago

"Ask your lawyer if taking legal advice from random strangers on the Internet is right for you."

pwgalmost 5 years ago

Consult an attorney.