Ask HN: What is true north KPI of a SaaS business?

2 pointsby kumartanmayalmost 5 years ago

I am running a bootstrapped SaaS venture for 3+ years and I am planning to share KPIs with some experienced entrepreneurs. Before I share, I was looking for metrics others share, one of the KPIs I couldn't understand is true north? How to calculate it.

2 comments

kumartanmayalmost 5 years ago

This provides a fair bit of an idea: <a href="https://www.linkedin.com/pulse/three-true-north-metrics-your-product-business-need-itamar-gilad/" rel="nofollow">https://www.linkedin.com/pulse/three-true-north-metrics-your...</a>

rogerkirknessalmost 5 years ago

ARR, Cash, Churn, Growth Rate, A usage KPI, Support Time-to-close