Next generation of customer relationship management (CRMs)?

8 pointsby mindfulbeeabout 14 years ago

Something better then Salesforce?

4 comments

bergieabout 14 years ago

We had some ideas here: <a href="http://www.ajatus.info/documentation/ajatus_manifesto/" rel="nofollow">http://www.ajatus.info/documentation/ajatus_manifesto/</a>

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JoshKalkbrennerabout 14 years ago

Salesforce is king of customization, but there are many niche (small) players that may be considered 'better' in their respective fields.

ig1about 14 years ago

Verticalization.

profitbaronabout 14 years ago

There's a PDF presentation about the next generation CRM - <a href="http://www.textminingnews.com/presentations/SPSS.pdf" rel="nofollow">http://www.textminingnews.com/presentations/SPSS.pdf</a><p>Additionally, here are 6 idea's for the next generation CRM - <a href="http://www.customerthink.com/blog/six_ideas_for_next_generation_crm" rel="nofollow">http://www.customerthink.com/blog/six_ideas_for_next_generat...</a>