We are using IBM Compose database as a service offering for our production PostgreSQL and Redis hosting. This morning around 6 am (EST) we started getting alerts of failed connection to PSQL. The outage, for production application has been ongoing for more than 8 hours at this point and all our company services are down as a consequence. What should we have done to prepare? What would you recommend doing now, with no the resolution in sight?
We have been suffering as well.And it sucks as there is no support response, just a status page. Clearly, they do not value smaller tech businesses.
We definitely will be looking to migrate to compass, that was long time due.