I love how the idea of Japanese conscientiousness has become almost a meme for how we wish companies were run. Other examples you've probably seen come across the webs:<p>-- Hotel apologizes in advance for a brief 1 minute planned disruption of in-room internet at 4am <a href="https://www.google.com/search?q=japanese+hotel+internet+apology&source=lnms&tbm=isch&sa=X&ved=2ahUKEwiR0fyo19LqAhVZHjQIHWLwBWkQ_AUoA3oECAsQBQ&biw=1751&bih=1211#imgrc=cZGXwwqZeLmVcM" rel="nofollow">https://www.google.com/search?q=japanese+hotel+internet+apol...</a><p>-- Japanese train company issues apology for train leaving 20 seconds early <a href="https://www.google.com/search?q=tokyo+rail+apologizes+train+leaving+early&oq=tokyo+rail+apologizes+train+leaving+early&aqs=chrome..69i57.6899j0j7&sourceid=chrome&ie=UTF-8" rel="nofollow">https://www.google.com/search?q=tokyo+rail+apologizes+train+...</a>
Nikon still sells the Nikon F6 film camera. All existing stock was probably manufactured a loooong time ago, but it is still technically a current product, so I imagine they’re obligated to provide support and government-mandated environmental fixes.<p><a href="https://imaging.nikon.com/lineup/filmcamera/slr/f6/" rel="nofollow">https://imaging.nikon.com/lineup/filmcamera/slr/f6/</a><p>(I’d love to see the sales numbers for the F6. I can’t even guess the order of magnitude of global sales per year. 1? 10? 100?)
What really impresses here is their ability to document the recall to the point that a product that old still has its full history available, allowing them to work out which specific cameras to recall.
I've never worked in a context that made complex physical goods. Is it surprising to others that they even know which specific 152 cameras were over-plasticized?