TL;DR - The software that "detected" the keyloggger was wrong, and the company that makes it acknowledged that.<p>The guy's apology was an actual apology, not spin. That was refreshing.
I'm not clicking all these links about this bit of news, but I'm not seeing any headlines about all the other crap OEMs really do put on computers. I was hoping an event like this might get more attention to all that rubbish we don't ever want, and we know what it really does unlike most users.
My favorite part of the old article was<p><pre><code> The findings are false-positive proof since I have used the tool that discovered it for six years now and I am yet to see it misidentify an item throughout the years.
-M. E. Kabay</code></pre>