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CEO of Expensify bulk-emailed customers

30 pointsby kevbinover 4 years ago

7 comments

ethagknightover 4 years ago
I wrote back to David Barrett (expensify CEO) because the email felt like a total breach of trust coming from Expensify. I remember thinking "dude, you process my receipts, you have no reputational standing to speak into any matters except my receipt situations. For that, I delete you." the LAST thing I want is for every company to spam me with their political views. Yuck.
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ponkerover 4 years ago
This is such an egregious violation of trust because end-users don&#x27;t even choose to use Expensify. An exec makes that decision and everyone in the company has to use it, so when Expensify spams an end-user, it&#x27;s like Expensify has violated the trust between the employee and their leadership, the trust that leadership will carefully choose the partners that receive access to user data and contact information. If this email had just gone to the Expensify admins, the people at the company who actually had a relationship with Expensify, it would be vastly different (still annoying as fuck, but not a <i>your company should not exist</i> kind of trust violation).
alberthover 4 years ago
Question: Isn&#x27;t there US regulation around sending out mass emails and the consumer having to opt-in to receive such emails?<p>If so, would this breach that regulations since sending non-account related information to account holders feels like this company just used their internally collected email list for mass unwanted spam.
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fairityover 4 years ago
&gt; If you are a US citizen, anything less than a vote for Biden is a vote against democracy. That&#x27;s right, I&#x27;m saying a vote for Trump, a vote for a third-party candidate, or simply not voting at all — they&#x27;re all the same.<p>I completely disagree.<p>I understand how you can characterize &quot;not voting&quot; as &quot;supporting the status quo&quot;. But, there are varying degrees of &quot;support&quot;, and this is pretty much the lowest degree of &quot;support&quot; imaginable.<p>David Barrett is trying to paint this as &quot;with us or against us&quot; when in reality there&#x27;s a spectrum of support. By not voting, you are standing just SLIGHTLY off center in one direction.<p>It&#x27;s not all the same.
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detaroover 4 years ago
previously (not of this article, but given the edited title I assume the intent of the submission is not that specific article):<p><a href="https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=24868030" rel="nofollow">https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=24868030</a><p><a href="https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=24865128" rel="nofollow">https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=24865128</a><p><a href="https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=24868076" rel="nofollow">https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=24868076</a>
NikolaeVariusover 4 years ago
I dont know why random companies think its okay to pull this stuff.<p>Songkick pulled this shenanigans too. Also all the banners everywhere.
yeetman21over 4 years ago
Does this person actually think he did anything other than piss off his customers? If they were voting Biden, they will continue to vote Biden. If they were voting Trump, they will continue to vote Trump and on top of that cancel their contracts with his company
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