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Google stops selling Nest Secure, still offers support

47 pointsby bricestaceyover 4 years ago

14 comments

MattGaiserover 4 years ago
I wonder, how many people consider Google products for something and go with another provider because you can't count on the product to exist long term?
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disillusionedover 4 years ago
I own a Nest Secure and actually really really love it. It syncs with my Nest + Yale door locks, so when I keypad into my house, it auto-disarms, which is amazing. I don&#x27;t carry keys with me anymore, and the lock is gorgeous.<p>It&#x27;s also just _really_ nice. They put a lot of thoughtfulness into the Nest Detect motion&#x2F;door open sensor. They filter out my dogs near perfectly. The voice warnings are great and useful. The keypad is nice. And it&#x27;s integrated into the Nest app so I have a one-stop shop.<p>Google just invested $400M into ADT... so I have to believe these things are related. They also committed to re-manufacturing Nest Detects, so they&#x27;re not _completely_ sunsetting this. I wonder if they have another version of this, or an ADT-linked version that just got delayed by pandemic, but they sold through their stock and decided to do this in the interim, but I feel like it&#x27;s weird they wouldn&#x27;t just announce that.<p>It&#x27;s worth noting that the monitoring service for Nest Secure is NOT ADT, it&#x27;s Brinks&#x2F;Moni. So I wonder if that&#x27;s a big part of their reasoning. They&#x27;ve put their money behind a direct competitor essentially, so maybe they don&#x27;t want to feed money away from their new investment.<p>I&#x27;m more worried about the clear writing on the wall to spin down the Nest app. The Google Home duplicated work is simply no where near parity yet, and I fear it won&#x27;t be for quite some time. When they eventually tell us they&#x27;re sunsetting the Nest app (in a year or two, if I had to guess, maybe sooner?), I really hope they&#x27;ll have the scrubber timeline view and maintain the auto-lock and such.<p>As someone who&#x27;s bought fully into the Google Home&#x2F;Nest ecosystem, but is also keenly aware of Google&#x27;s penchant for Old Yellering the hell out of things... this doesn&#x27;t really surprise me. But I hope they support it for a long time to come. It&#x27;s a really nice system.
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jonsoloover 4 years ago
Is this another &quot;Classic Google&quot; move? I was considering a Nest security system a few years ago, and wasn&#x27;t sure whether it was a plus or a minus that they&#x27;re part of Google. I guess now it&#x27;s shown to be a minus. It&#x27;s nice that they&#x27;re offering support, but buying Nest Secure means you&#x27;re buying into the ecosystem and this is a big proclamation that the ecosystem is not growing.
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bigbossmanover 4 years ago
Graveyard already updated: <a href="https:&#x2F;&#x2F;killedbygoogle.com&#x2F;" rel="nofollow">https:&#x2F;&#x2F;killedbygoogle.com&#x2F;</a>
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nyokodoover 4 years ago
I was a chump and invested in quite an expensive Nest Secure installation. I have actually really liked it so far, however this has shaken my confidence in trusting Google long-term with anything let alone a product they&#x27;re not selling any longer. Any recommendations on an eventual replacement?
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threatofrainover 4 years ago
&gt; We are committed to bringing our users the same feature and software support they’ve always had with Nest Secure, including existing cross-product integrations within the Nest ecosystem. We will also continue to deliver critical security updates and software fixes. Nest Secure owners shouldn’t notice any difference with their service.
tehlikeover 4 years ago
Homeasisstant + sensors or for simpler setup, smartthings + sensors. Works wonders.
RickJWagnerover 4 years ago
Wow. A short while ago I was evaluating home security systems and narrowed it to two. One of those was Nest.<p>I feel lucky today. I picked the other provider.
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faitswulffover 4 years ago
I wish the USA had laws mandating the usability of IoT hardware like this. Something like “right to repair,” but perhaps more aggressive.
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datamindedover 4 years ago
I assume that it&#x27;s related to Google&#x27;s recent investment in ADT. ADT likely doesn&#x27;t want Google competing directly with them.<p><a href="https:&#x2F;&#x2F;www.reuters.com&#x2F;article&#x2F;us-google-adt-stake-idUSKBN24Z1A6" rel="nofollow">https:&#x2F;&#x2F;www.reuters.com&#x2F;article&#x2F;us-google-adt-stake-idUSKBN2...</a>
pgibover 4 years ago
Damn. I just moved into a new place, and I was looking at getting the Nest Secure, as the ADT systems seem to archaic to me.<p>Does anyone know of any comparable, high-tech systems?
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stefan_over 4 years ago
Launched <i>2017</i> for a measly <i>$499</i>
kerngover 4 years ago
What is Nest Secure? Is this what people call the &quot;Nest&quot; or some subsystem of it?
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Animatsover 4 years ago
Go with a vendor that&#x27;s serious about comprehensive security.[1][2] Google&#x2F;Nest just imports the hardware from China anyway. Cut out the middleman and buy direct.<p>[1] <a href="https:&#x2F;&#x2F;www.facebook.com&#x2F;PhilteqHikvision&#x2F;videos&#x2F;352184842615514&#x2F;" rel="nofollow">https:&#x2F;&#x2F;www.facebook.com&#x2F;PhilteqHikvision&#x2F;videos&#x2F;35218484261...</a><p>[2] <a href="https:&#x2F;&#x2F;youtu.be&#x2F;-gAUW5tW4eQ" rel="nofollow">https:&#x2F;&#x2F;youtu.be&#x2F;-gAUW5tW4eQ</a>
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