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Show HN: Please-unsubscribe.com – fwd emails to unsubscribe from marketing

218 pointsby ryanmjacobsover 4 years ago

53 comments

pyepyeover 4 years ago
I created a similar service earlier this year which runs on exactly the same idea (forwarding emails to unsubscribe to them). It&#x27;s nice to see some validation for the idea on HN.<p>I&#x27;ve attacked the problem from a different angle though - I&#x27;ve tried to automate the service a lot more. Automatically looking for the unsubscribe button and filling out any HTML forms that appear etc. It doesn&#x27;t always work but it&#x27;s been fun trying to work out ways to automate the different steps etc.<p>If anyone is interested in a similar product with a slightly different way of doing things, different pricing and a web UI, please check out: <a href="https:&#x2F;&#x2F;www.stopthat.email&#x2F;" rel="nofollow">https:&#x2F;&#x2F;www.stopthat.email&#x2F;</a><p>Hopefully you don&#x27;t mind the health competition ryanmjacobs.
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AntonyGarandover 4 years ago
While I do see the value of such a service, I wouldn&#x27;t trust anyone with unsubscribe links I receive.<p>I have seen companies generating an API key for the unsubscribe button, where the key can be used to perform other actions and lead to account takeover
needle0over 4 years ago
Btw, how specific is the American CAN-SPAM act in terms of how the unsubscribe link should work? In my country I sometimes get emails with unsubscribe links that require you to log in first, which can be a pain to pull out the credentials when you don&#x27;t really remember signing up for it in the first place. Does CAN-SPAM specify, say, that an unsubscribe link 1)must not require a login? 2)must lead to completion of the subscribe process within x steps?
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11thEarlOfMarover 4 years ago
My e-mail address is on a 3rd party list that is sold repeatedly to marketers. The marketers do not employ unsubscribe links or provide a means to get off of their list in the e-mail. I&#x27;d rather not engage them and ask their source.<p>Is there a way to learn who the original list holder is and get my address off?
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jchookover 4 years ago
I solved the spam problem by using a different email address every time I sign up for something.<p>When I receive a spam message, I get an in-message alert, I know instantly who leaked my email address, &amp; I can shut it down with a single click.<p>Originally I used simple postfix virtual addresses but I since upgraded it to a SaaS with a browser extension and iOS&#x2F;android app.<p>Email me for details if you want to beta test.<p>xe2g at proxyto.me
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tyingqover 4 years ago
Your pricing model does seem to need some work. Credits would likely be a better match than a monthly service. It would better fit the nature of the problem. But, kudos on offering a manual service in a space where automation can easily fail.
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throwawayiionqzover 4 years ago
Search for emails with the word &quot;unsubscribe&quot;.<p>Then select-all and Mark as spam!<p>Edit: Or go through each result, some email clients will highlight the search term &quot;unsubscribe&quot; after search, making the unsubscribe link easier to find.
jaimex2over 4 years ago
All my emails that come from domains I have not whitelisted get thrown in the trash. Works pretty well.<p>Same deal with my phone. Any private or unknown number gets the mail box which I never check and SMS trashed.
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jen729wover 4 years ago
Cool idea I suppose, but for $5&#x2F;month wouldn’t I just not sign up to those mailing lists in the first place?<p>Or get another email address?<p>This doesn’t feel very sustainable.
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bertmanover 4 years ago
&gt;At this time, the only processor is my high-school sister. I pay her $15&#x2F;hour.<p>I lol&#x27;ed. Also, I like your idea and you philosophy [0]. Good luck!<p>[0] <a href="https:&#x2F;&#x2F;radious.co&#x2F;philosophy.txt" rel="nofollow">https:&#x2F;&#x2F;radious.co&#x2F;philosophy.txt</a>
joostersover 4 years ago
Nice idea!<p>The &#x27;privacy&#x27; section is a bit too vague. Sure, you aren&#x27;t selling my data, but what are you doing with it? What happens to the emails you receive - are they archived or stored, or do you delete them? How secure are they kept?<p>These messages could have lots of private data in them, even simple things like usernames might be of value to hackers.
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ComputerGuruover 4 years ago
This reminds me of an article maybe ten years back on how to a static email can change its appearance when it’s forwarded so as to hide the unsubscribe button so forwardees can’t unsubscribe (accidentally or otherwise) the forwarder. As I recall, there were a few different solutions that were each specific to the mail client doing the forwarding (using css that matches the DOM structure of the forwarded content).<p>I think it’s still an open question because federal regulations still require either a one-click unsubscribe or at most an unsubscribe link leading directly to a form with at most a single required input being the email address to unsubscribe, i.e. no chance to verify the clicker.
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butzover 4 years ago
What about shady services that won&#x27;t unsubscribe your email even if you do it from their admin panel or just outright doesn&#x27;t work? What about services that provide a really complicated unsubscribtion procedure, e.g. enter password, fill multi-page quiz why you are leaving, wait up to 24h for some code that you will have no idea where to enter. And finally, I suspect there are just plain evil &quot;services&quot; that after unsubscribing will put up your email on various spam lists - have fun with even more spam.<p>Good behaving email marketing services are not the problem, I would gladly pay for a service that deals with those shady ones and maybe even helps to battle spambots on a global scale, by reporting spam to appropriate authorities and even using GDPR laws to stop them. Tried using spamcop once, but most reports end up &quot;nulled&quot; and not actually reported.
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Garlefover 4 years ago
My solutions:<p>On my google mail account, I automatically forward all emails containing the word &quot;unsubscribe&quot; to a spam folder and mark them as read.<p>Also: I have two email accounts. One for signups and one for actual communication. Works fine.
tatwootwover 4 years ago
When I receive unwanted email from the same sender more than once I just mark it as spam. No need for unsubscribe.
arkitaipover 4 years ago
I&#x27;ve gotten into the habit of spam labeling these emails, hoping they contribute to the great spam filter in the sky. This works much better than unsubscribing because most of these emails aren&#x27;t even intended for me but the jerks who keep using my email address to sign up for services and aren&#x27;t required to verify the email address they provided.<p>One thing I&#x27;ve realized having moved away from Gmail to fastmail, is the importance of owning your spam data as I had to train Fastmail&#x27;s spam system.
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MattGaiserover 4 years ago
What kind of person needs 60 unsubscribes per month? That seems like an insane number of newsletters&#x2F;marketing lists to be subscribed to.<p>Even if they did need it, they wouldn&#x27;t need it for more than 2-3 months.
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ajb413over 4 years ago
This is awesome and I have a question that is somewhat relevant. Is there a known way to take care of marketing&#x2F;up-sell disguised as &quot;service-related&quot; emails from Xfinity or the GrubHub marketing emails that automatically re-subscribe you every time you order food?
vzalivaover 4 years ago
I do not want to sound negative but my honest opinion is that you need to work on your price model. Very few people will be ready to pay $5-10 per month(!) for such small convenience. Assuming that you do mostly automatic processing your actual costs should be really small (per user). You can probably offer this service for $5&#x2F;year and still make profit, while attracting more users.
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ZoomStopover 4 years ago
I find it fitting that #1 on your Wall of Shame is Uber. I&#x27;ve lost count of how many times I&#x27;ve tried to unsubscribe from their marketing. Even marking it as spam in Gmail dosen&#x27;t seem to help.
aerovistaeover 4 years ago
I&#x27;m not sure I understand. If I wasn&#x27;t going to use my email, why would I care if it unsubscribed or not? What&#x27;s the difference between this and just using a fake email?
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wiltover 4 years ago
I usually just create a mail rule that sends their email to other email addresses at the company if they make it hard to unsubscribe.
marbanover 4 years ago
Clicking unsubscribe myself vs. forwarding an email and potentially exposing private data —&gt; Is that the argument?
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kevsimover 4 years ago
I love how minimalist the site is. On the other hand, you should probably at the very least have a terms &amp; conditions and a privacy policy there.
kenniskragover 4 years ago
Some years ago there was a bug in anti virus software, where they used the unsubscribe link for scanning and also triggered the unsubscribe.
nullandvoidover 4 years ago
For me fast mail alias for every site I use, and a password manager, mean spam is a problem of the past<p>Feels great having separation on every site
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the_frenchover 4 years ago
I honestly have never wanted to receive mail from anyone other than a real human being. There is not a single &#x27;account update&#x27; or marketing mail, etc.. that I am happy to see, nor has there ever been.<p>Does anyone actually enjoy those mails? How is it any better than the classic physical letterbox spam that used to be more common?
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saimiamover 4 years ago
The site says that the processor is the creator&#x27;s high schooler sister. What&#x27;s to stop someone from buying credits and sending the processor nsfw content?<p>Personally, I&#x27;d be really uncomfortable opening up a service like this with underage family members involved. Why not MTurk?
randomsearchover 4 years ago
Just a thought: what about focusing on the really annoying emails? So that when someone who is not very techie can&#x27;t figure out why they keep getting the damn emails, they forward them to you? Rather than as a general purpose service.<p>Also, implement as a gmail plugin if that&#x27;s possible.
glokkover 4 years ago
Another solution is to create a different email address for each website&#x2F;newsletter. This can be done quite easily with services like SimpleLogin or 33mail. This solution also makes this harder to track you online, therefore protect your privacy.
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arielmover 4 years ago
As someone who’s responsible for sending emails, all of the comments about “marking it as spam is easier than unsubscribing” really make me cringe.<p>For several reasons:<p>1. If you subscribe to a list then please please please take the time to locate the very clearly marked unsubscribe link, or use the one that gmail or your other email client shows. I spend a lot of time making sure it’s suuuper easy to unsubscribe. 2. Spammers know how to get around spam protections when they want to. They can switch domains and do other shady stuff a legit company can’t, so by marking my email as spam because it’s “easier” you’re not helping the fight against spam but rather hurting a legitimate email sender.<p>Now, if you can’t unsubscribe (because there’s no link, it’s broken, or simply doesn’t actually unsubscribe), and this is a legit company, please please please let them know.<p>If after all of this you still can’t unsubscribe, hit that spam button twice!
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robertelderover 4 years ago
How does this work from a technical perspective? If I forward mail to this service instead of clicking the &#x27;unsubscribe&#x27; link, then how do they &#x27;unsubscribe&#x27; me on my behalf? In order to complete the unsubscription process, the newsletter owner needs to receive an email (usually generated automatically by the mail client when clicking the &#x27;unsubscribe link&#x27;) that comes from the person being unsubscribed. If I outsource this process, this means that &#x27;please-unsubscribe.com&#x27; will need to spoof emails from me on my behalf and send them the email specified in the List-Unsubscribe email header. If spoofed emails are not used and they come from &#x27;please-unsubscribe.com&#x27; this won&#x27;t be very actionable to the newsletter owner. From their perspective, they&#x27;re now going to get &#x27;unsubscribe&#x27; notifications that all come from an email at &#x27;please-unsubscribe.com&#x27; which never signed up to the newsletter in the first place.<p>This all assumes that the newsletter unsubscription process is using the email based method instead of the link based method (which is a good assumption email-based is more common).
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jonwinstanleyover 4 years ago
I think the way you&#x27;ve set it up is really great, allowing the user to try out&#x2F;start using the product and just let them when they owe money seems very simple.<p>However, personally I would not use it as I find it easy to unsubscribe via gmail already.
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RomanPushkinover 4 years ago
Any way you can unsubscribe me from snail mail marketing in my real post box?
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herostratus101over 4 years ago
The pricing for this is ridiculous. Far easier to just unsubscribe + report to spam + set a filter if that doesn&#x27;t work. This takes almost no time for me currently because I unsubscribe diligently.
m4lvinover 4 years ago
&quot;We will manually unsubscribe you&quot;<p>So, you promise to click on any link called &quot;unsubscribe&quot; in any email we forward to you?<p>Somehow this sounds dangerous. I do hope you are doing that in a proper sandbox or virtual machine.
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metalliqazover 4 years ago
This is awfully expensive for a service that Gmail includes for free.
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IgorPartolaover 4 years ago
Is there some way to add this as some kind of browser extension? I can totally see using this for people’s parents as long as they just get a big fat unsubscribe button in their UI.
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inetknghtover 4 years ago
Requiring users to unsubscribe from something that they didn&#x27;t explicitly opt-in to in the first place is the wrong approach.<p>Services which spam users in such a fashion are malicious.
anuilaover 4 years ago
You’re giving spammers too much credit. If the email doesn’t contain a clear unsubscribe email I just click Spam, because that’s what it is.
quickthrower2over 4 years ago
Gmail seems to offer this a link to unsubscribe by the way.<p>A really cool service would be to trawl your inbox and unsubscribe from everything!
whiskover 4 years ago
So you just click the unsubscribe button for me? I thought you will contact the company and tell them don&#x27;t spam XD
jokethrowawayover 4 years ago
Your pricing is off, unless your target market is millionaires - even though I doubt they have problems with emails
monkinover 4 years ago
Isn’t that feature in many email clients&#x2F;providers? I know that ProtonMail has one, probably Hey too.
harhaover 4 years ago
Apple Mail parses the unscribe link and offers an unscribe button on the top of the message. That&#x27;s easier than a forward and not yet another service.
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theelous3over 4 years ago
Haha! That&#x27;s so expensive. 10 quid a month for the sometimes minor convenience of not hitting the block button when an email has no unsubscribe at the bottom. Is this really the same value as comparably priced subscription services? How did they come up with this pricing model?<p>Absolutely outrageous.<p>Oh, but it&#x27;s only the price of three latés &#x2F;s
MatthewElveyover 4 years ago
Nice philosophy. Typo: battle-tested, not battled-tested.
alientidaover 4 years ago
Reminds me of the new Spam offering from DoNotPay.com
nukerover 4 years ago
If you disable &quot;load remote content&quot; in your email client, all spam eventually stops.
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siztover 4 years ago
and all this time i thought hacker news had no sense of humor ...
hankchinaskiover 4 years ago
i love the low touch design however this is too expensive
Kiroover 4 years ago
What YC batch? Or is this a Show HN rather than a Launch HN?
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redis_mlcover 4 years ago
Emails in the US have an unsubscribe link, and failing that web email clients have &quot;report spam&quot; links. Don&#x27;t understand the need for this service.
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