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Big Sur bug prevents upgrades to the next version

132 pointsby groobongithubover 4 years ago

11 comments

kashuraover 4 years ago
My 2017 MBP got bricked trying to update to 11.1. Shut down for reboot, and never came back up. None of the troubleshooting steps worked. Apple won&#x27;t budge since it was out warranty and wants $725 to fix it. They literally told me that maybe I should consider getting a new one. Such a joke.<p>Really stuck, tbh, as i&#x27;m not sure if I should just fix it or forget it and leave the macbook world.
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jaequeryover 4 years ago
this is literally a developers worst nightmare ... i experienced this one time when we released an android app. the auto updater broke. so we had to phone the customers to uninstall the app and install a new app. now this was with less than 1,000 users. i can only imagine how this would be like for company like Apple.
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Hokusaiover 4 years ago
Related: &quot;Apple has stopped providing standalone installers for macOS updates&quot; <a href="https:&#x2F;&#x2F;eclecticlight.co&#x2F;2020&#x2F;12&#x2F;17&#x2F;apple-has-stopped-providing-standalone-installers-for-macos-updates&#x2F;" rel="nofollow">https:&#x2F;&#x2F;eclecticlight.co&#x2F;2020&#x2F;12&#x2F;17&#x2F;apple-has-stopped-provid...</a>
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jmullover 4 years ago
&gt; Unfortunately, it is a client-side issue affecting both 11.0.1 and 11.1 clients. So there’s not much Apple can do to provide a fix.<p>Seems rather unlikely to be true.
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szundiover 4 years ago
I am fairly sure they will and can solve it remotely.
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smarx007over 4 years ago
Is the author sure that it&#x27;s a bug and not just Apple holding back the new update for the MDM-enrolled machines for a week or so? See <a href="https:&#x2F;&#x2F;support.microsoft.com&#x2F;en-us&#x2F;windows&#x2F;defer-feature-updates-in-windows-10-770c0ea8-eee5-ae25-f695-8e33f541e04d" rel="nofollow">https:&#x2F;&#x2F;support.microsoft.com&#x2F;en-us&#x2F;windows&#x2F;defer-feature-up...</a> for a native feature in Windows to defer feature updates by X days specifically (quite cleverly, it does not defer security updates, only new feature updates).
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chris_wotover 4 years ago
&quot;Under certain conditions, macOS 11.0.1 and macOS 11.1 hosts are requesting the update server send the 11.0.1 update, instead of requesting the next available one.&quot;<p>What conditions are these?
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honest_joshover 4 years ago
Normal companies =&gt;<p><pre><code> &#x2F;&#x2F;HACK ALERT: Fix Big Sur update problem if ProductVersion = &quot;11.1&quot; &amp;&amp; RequestedProductVersion = &quot;11.0.1&quot; { RequestedProductVersion = &quot;11.1&quot; }</code></pre>
illegalvirusover 4 years ago
I came across this on my macbook pro. Kept falling even after reboot. Restarting and installing in safe mode got it upgraded for me.
eshack94over 4 years ago
Does anyone know how Apple plans to solve this? I updated to 11.1 yesterday, so this is a concern for me going forward.
behnamohover 4 years ago
Honestly I think it&#x27;s a &quot;feature&quot; because as it goes, each new version of macOS introduces a bunch of problems that never existed before or should&#x27;ve been resolved during the beta version. The fact that Big Sur prevents from upgrading to future problematic versions is really a good thing :)