As the team and the business grows, a problem we are facing is that of inter-team communication (especially in the remote world).<p>Basically, person A needs help from person B with some task. So, they put up an email to B. But, later B forgets the task and also A forgets to follow-up with B. When something goes wrong, suddenly A remembers that they had a task due on B. This leads to a bad situation.<p>This problem mainly happens across the teams rather than within the same team.<p>Do you also face this problem? What tools/mechanisms/SOPs do you use for this?<p>This is my first time posting on Hacker News. Please pardon me for any mistakes :)
Most people solve this outside of email using project management software.<p>We use ClickUp and absolutely love it. You can turn any email, Slack message, form submission, Jira event -- anything -- into a task in ClickUp. It includes due dates, comments, file attachments, docs, and more.<p>The only other company that makes me feel like a fanboy is Jetbrains. ClickUp is really that good (even though it's pretty massive and intimidating to start out with).
I often assign tasks to people on email and then snooze the email for the time when the follow-up is to be done.
I haven't seen any effective tool for this, so I use email snooze as of now.
It would be interesting to know other possible alternatives as well.