Great timing /s. I switched to PM on Friday.<p>I love the combination of features though. I pay for pro so I get catch-all email on custom domains. Really helps to see who sells your info and secure storage and no advertising with good web-mail client are obviously major selling points too.<p>I wish them luck resolving the situation.
As a paying user I feel that the reliability of their services in recent months has been completely unacceptable for me. That combined with the ridiculously slow rollout of new products (will calendar ever be fully released?) has now made me look at alternatives. I love the product itself and the idea behind it, but the amount of money I pay to host multiple domains for mail and for their VPN service is pretty absurd in itself and now I have to put up with these reliability issues too?
> We are currently experiencing some technical difficulties with a planned maintenance, and are working to bring the service back online as soon as possible.<p><a href="https://twitter.com/ProtonMail/status/1356145410574852098?s=20" rel="nofollow">https://twitter.com/ProtonMail/status/1356145410574852098?s=...</a>
> Proton services will be offline for a few minutes for a database intervention.<p>Monday 1st February 2021 08:15:00<p><a href="https://protonstatus.com/incidents/125" rel="nofollow">https://protonstatus.com/incidents/125</a><p>snapshot of the status page: <a href="https://web.archive.org/web/20210201074153/https://protonstatus.com/" rel="nofollow">https://web.archive.org/web/20210201074153/https://protonsta...</a>
I'm now able to log in and access my emails. An incoming "test" email I sent from another email provider during the outage was successfully delivered.
(Speaking as a free member)
Pretty reliable generally, meets almost all my expectations as a non intrusive mailing service. Surprised that it crashed, but gotta cut them some slack.
I've experienced some serious bugs on ProtonMail, one of them being that a saved draft from the desktop web app subsequently sent from the iOS app doesn't show up in the sent mails.<p>I've since switched to Tutanota which I'm very happy with and is in some ways more secure. It doesn't support third-party clients for security reasons but theirs is open source.<p>And to top it off, it's significantly cheaper...
It seems to be related to a database intervention, but can anyone shed some light on how this results in outages in both incoming and outgoing mail servers?