Valia needs support from all Indian telecom users. There seems to be no service guarantee agreement for Indian users at all. The only thing most telcos do these days is send you a bill. Indian customers should rightfully get discounts for downtime and bad service. Vodafone and others should ensure that they do not sign up people for services arbitrarily.
They haven't sued him instead they've threatened him with legal action to get him to take down web content. The web content includes personal contact details for Vodafone staff. So that's reasonable<p>It looks like Vodafone isn't providing the promised service but I guess the consumer protection goverment agency in India is a bit ?ineffective?. So that's a bit rubbish.<p>Not really much of a story here.
Good luck going with that to Indian courts... Usually they are more partial to consumers and probably blast Vodafone for trying to curtail freedom of expression etc...