This article is written by someone who has very little business experience. There has always been "business technology" and IT has been marginalized in the business decision making for a long time. It's <i>always</i> a cost-benefits analysis and as people understand technology better and more and more frameworks are built they expect changes to take less time. The frameworks that support the most flexibility win over the ones that are built correctly without as much wiggle room. If you find one that does both, well, that's a golden system.<p>I work in financial services. Perhaps my industry is ahead of a common theme due to it's nature, but this article says nothing new and hypes the idea that technology is impossible when combined with business.
We are almost seeing something like this at Tulane, where a few Comp Sci guys in IT services really understand the deep magic and provide development space, remote backup, routing, firewall, spam filtering, another set of folks implement the projects that faculty buy (blackboard, Exchange email, etc) and students in various schools build mashups for their schools, departments, and projects. Unfortunately, the guys who understand the deep magic seem not just cynical but sometimes bitter. They work in grey offices with tiny windows on a quiet (empty?) hallway. How to rectify that?