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Ask HN: Cannot connect to Exchange account via IMAP in Thunderbird

1 pointsby cgtyoderabout 4 years ago
I just signed up for a Microsoft 365 Business Basic plan for my family. The setup has been going great, except my parents use Thunderbird (Windows in their case, but I have confirmed this same problem happens when I try my account in macOS). I have been able to connect to our accounts via Exchange connectors, but when I try to connect via IMAP in Thunderbird, I get a generic &quot;Login to account &#x27;me@mydomain.org&#x27; failed.&quot; I tried turning on MFA so that I could generate app passwords, but those don&#x27;t work either. (Also confirmed that IMAP is enabled for all existing accounts.)<p>I am also the admin of a Microsoft 365 Business Premium domain, and I don&#x27;t have any problem creating app passwords for those accounts, and then successfully creating IMAP-connected accounts in Thunderbird. So is this a limitation of the Business Basic plan? Something that is turned on by default in Premium but not Basic? Thanks for any pointers.

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