~8 hours after I created a new account at Swan Bitcoin it was automatically closed for "fraudulent activity". This was a brand new account, I had no activity (trades or transfers), and I did verify my ID and connected my bank.<p>I contacted them and they've been nice enough and are working to restore my account. But I'm hesitant to switch.<p>Their technical explanation for this was that the combination of my device fingerprint and IP match previous fraud activity by 5 users. I have never used Swan before, my iPhone is a week old and my MBP is about 6 months old. I was not using my VPN that day.<p>"new iPhones seem to be getting picked up as a shared fingerprint now (probably something Apple has done to reduce user identification) so scammers using iPhones on this ip have created a problem for our systems as it looks like the same person on the same device"<p>That to me sounds like corp-speak and I'm hesitant to switch over to them. They also maintain that I was using my VPN at some point which I was not (on phone or laptop). Also, despite the below (sent by the fraud system), they seem to be able to restore everything without resubmitting everything.<p>"Your private information has been deleted from our systems. We have sent a request to any third parties that store such information to remove it from their systems."