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Ask HN: What is your experience using Slack to run your public communities?

1 pointsby jaboalmost 4 years ago
How do you handle the issue of messages over 10K getting lost?<p>I reached out to Slack support to see if they&#x27;re able to offer a pricing plan that&#x27;s based on message retention rather than the number of members in the community, and they said they only charge for &quot;active&quot; users and that they define active users this way:<p>&gt; Sending 10+ messages in a given 7-day period or &gt; Perform more than 9 cursor moves (such as starring a message, switching channels, creating a post, etc.) in at least 3 days of a 7-day period.<p>Has this worked out well for anyone paying for their community Slack workspace? Any surprises?

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