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Toyota launches groundbreaking 10-year warranty (in UK)

126 pointsby vanburenalmost 4 years ago

19 comments

californicalalmost 4 years ago
Interesting that they also mention that you need to get your vehicle serviced at a Toyota dealership to extend your warranty up by a year each time (up to the 10yr).<p>I didn’t see it in the article, but I wonder if that includes getting all of the dealerships “suggested maintenance” if you want the warranty extension to apply. I’ve had lots of sketchy dealership overcharging experiences, and if you need 5 dealership service visits to get up to the full 10 years, I can see this “warranty” costing thousands of dollars in unnecessary&#x2F;fake maintenance. I’m sure that there are good actors out there, at dealerships too, but it is easy to be abused.<p>This seems like a tactic to bring in more money, not one that Toyota is just doing for the sake of standing behind their products. Most cars can last beyond 10yr &#x2F; 100k miles, so I don’t think this costs them much. But to get the dealerships to charge you $300 for a cabin air filter a few times will probably make them more than they lose.
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rblatzalmost 4 years ago
I don&#x27;t know if I&#x27;d call it groundbreaking. Hyundai has been doing 10 year 100,000 mile warranties for basically their entire existence. Plus they don&#x27;t require you to play the extend your warranty game by taking it to a dealership every year for maintenance.
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jayfluxalmost 4 years ago
So both Hyundai and Kia have offered 10-year warranty for a long time now, but what Toyota are doing here seems a little different, although I don’t think it’s better?<p>They’re basically giving you a year warranty every time you service your car with them at an official dealership, this basically keeps going until the car does 10 years or 100,000 miles. So 10 years with 10 services.<p>The Kia&#x2F;Hyundai one is just a bog standard 10 (maybe 7 now) years, without needing to do an annual service. You can also pass it on when you sell it. Seems to me like theirs is still a better deal
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ghaffalmost 4 years ago
It&#x27;s really remarkable how vehicle reliability has improved. I can remember how hitting 100K miles was this rather remarkable thing that probably required a lot of tender loving care. Now it&#x27;s mostly routine.<p>Mind you, if you live in a place with a lot of snow, rust still probably starts to take a toll after about 15 years or so but that&#x27;s still a big improvement over cars in those places maybe lasting 5 years and 50K miles.
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arberxalmost 4 years ago
Toyota is the last automaker (historically) to integrate &quot;new&quot; tech into their vehicles. If you look at their current offering of transmissions, engines, or batteries they use really old tech.<p>However, this gives them a huge advantage in the reliability field as what is put into their cars is known&#x2F;proven&#x2F;shown to be extremely reliable.
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legitsteralmost 4 years ago
&gt; Residual values are also likely to increase, and with PCP deals paying off depreciation, over time this could theoretically have a positive impact on new-car finance.<p>I can&#x27;t imagine warranties actually have that much of an effect when it comes to depreciation.<p>However, given how much dealerships are pushing longer and longer loan terms as a way of achieving those magical monthly payment numbers, I assume this is a way to justify the practice even further.
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rachelbythebayalmost 4 years ago
And yet, if your car had a 3G telematics system involved (the SOS button, among other things), you’re out of luck next year. They’re doing NOTHING about it.<p>They sold 2017 cars with a time bomb that goes off in 2022, and nothing to do about it. LTE capable devices were around for years at that point.
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vturneralmost 4 years ago
Grondbreaking? Unless this extends to more components, Kia has had this since at least 2009.
flowerladalmost 4 years ago
Looks like only in UK. Not available in the US.
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Shadonototroalmost 4 years ago
Peugeot 12 year warranty<p><a href="https:&#x2F;&#x2F;www.peugeot.co.uk&#x2F;owners&#x2F;assistance-warranty&#x2F;warranty.html" rel="nofollow">https:&#x2F;&#x2F;www.peugeot.co.uk&#x2F;owners&#x2F;assistance-warranty&#x2F;warrant...</a><p>Why lie to people?
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partiallyproalmost 4 years ago
Toyotas hardly need a warranty to begin with, I assume there is some catch. Such as you need dealership maintenance or something in order to extend. I have a 2005 Tacoma with 350,000 using the same drive train. It&#x27;s incredible. It&#x27;s hard not to buy another one (another Tacoma) because this one has lasted so long. Only reason I haven&#x27;t is because the gas mileage is abysmal, even V8 Fords have better than the 4 cylinder Tacoma, but they don&#x27;t last near as long...so I guess there is a trade off.
mferalmost 4 years ago
This is quite a method to drive people away from independent repair shops and to those controlled by the manufacturer.<p>I wonder if they intentionally took inspiration from tech companies who skirt repairability
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abfan1127almost 4 years ago
I owned a 07 Toyota Camry. In the 10 years I owned it, it required a sun visor replacement and a CV axle (and oil changes and tires). I also bought the extended warranty because I was young and dumb. That was the most expensive CV axle and sun visor I ever bought.
mathattackalmost 4 years ago
Will this mean we don’t get all the spam calls to renew our warranties? If so, it might just be worth it.<p>I’ve had some terrible experiences with Toyota dealerships in the past. Beyond scummy and scammy.
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datavirtuealmost 4 years ago
Groundbreaking? It is a 100k mile warrantee. Nevermind the 10-year marketing speak. Most decent vehicals come with 60k and can upgrade to 100k for $2k or less with me servicing gimmicks.
tibbydudezaalmost 4 years ago
Also with WFH the maintenance cycle is really messed up now since we use our cars so little - ours is set @ 15,000 km per service interval and we normally did it within one year.
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adavalmost 4 years ago
Really long warranties on econoboxes is nothing new, but a 10 year manufacturer warranty on a sporty car like a GR Yaris, Supra or GT86 sounds pretty unprecedented!
sys_64738almost 4 years ago
I would never go to the dealership service dept due to inflated priced and upselling. Stick to a trusted independent garage.
mrfusionalmost 4 years ago
So this is not for the US? Sounds like a cool program.