I #edlp at Walmart on the ecommerce product and this makes total sense to me. We're completely stuck in a morass of jousting middle managers split along architectural tiers (think backend team, front end team, analytics team, etc).<p>RCAs quickly devolve into passive aggressive finger pointing as people twist and turn to avoid blame. My manager just the other day chided me for digging into a latency issue that reached into the backend because "it isn't our team's problem."