TE
TechEcho
Home24h TopNewestBestAskShowJobs
GitHubTwitter
Home

TechEcho

A tech news platform built with Next.js, providing global tech news and discussions.

GitHubTwitter

Home

HomeNewestBestAskShowJobs

Resources

HackerNews APIOriginal HackerNewsNext.js

© 2025 TechEcho. All rights reserved.

Accidentally found a serious website bug. What do I do now?

4 pointsby hart_russellalmost 4 years ago
I just created an account on fedex.com to print a document. In the &quot;My Online Documents&quot;, I found there were already some documents uploaded. These documents are not mine and include PDFs of someone&#x27;s ID card, unemployment insurance applications, and other personal documents. I&#x27;m looking at their DOB, email, phone, address, details of their termination, their previous salary, etc.<p>Where do I go from here to make sure this is properly investigated?

1 comment

jkaalmost 4 years ago
From their privacy notice FAQ[1], you can contact them by emailing username &quot;webmaster&quot; at the domain name &quot;fedex.com&quot;.<p>Failing a response there, it may also be worth attempting to send mail to the username &quot;security&quot; at the same domain, which has a good chance of being routed to a sensible inbox.<p>[1] - <a href="https:&#x2F;&#x2F;www.fedex.com&#x2F;en-us&#x2F;trust-center&#x2F;privacy&#x2F;privacy-notice-faqs.html" rel="nofollow">https:&#x2F;&#x2F;www.fedex.com&#x2F;en-us&#x2F;trust-center&#x2F;privacy&#x2F;privacy-not...</a>