This guy has been creating a lot of noise on Google+ in the past day. Although I have no direct information, the early signs are that Google is comfortable about why they terminated his account.<p>In general I don't care about this guy. More interesting is the issue of "my data" and "your service." I see this as equivalent to a landlord and a tenant (no matter how little rent paid). The landlord can, under certain circumstances, kick the tenant out. The landlord cannot under, any circumstances, hold or destroy the tenant's possessions.<p>Longer post here <a href="https://plus.google.com/115878613002809583306/posts/WsWj4CEhaK3" rel="nofollow">https://plus.google.com/115878613002809583306/posts/WsWj4CEh...</a>
This link was posted here yesterday. Matt Cutts' comment: <a href="http://news.ycombinator.com/item?id=2795465" rel="nofollow">http://news.ycombinator.com/item?id=2795465</a>
Does Google's support system suck? Yes.<p>But these posts from people annoy me, because they really don't add anything to the debate at all.<p><i>I did not violate any Terms of Service</i><p>Maybe correct, maybe a lie, or maybe he just doesn't realise he did. We have no way of knowing which.<p><i>your refusal to provide me with any proof otherwise makes me absolutely certain of this</i><p>If you weren't certain of this before they didn't provide proof, apparently you're not too familiar with their ToS, maybe the original statement that you did nothing wrong wasn't quite as definite as it sounded.<p><i>I should also mention that I am in fact a paying customer in so much as I purchased my domain through Google and I have purchased additional storage from Google.</i><p>What relevance is that to their shutting down other services?<p><i>I have been what you could call an enthusiastic supporter of Google as a company</i><p>Who cares? And frankly I would rather know that a company treats their customers equally, rather than giving better support to people who boast that they were early adopters.<p><i>I am absolutely furious that they would disable my account without notice</i><p>Perhaps he's forgotten what he wrote in the second paragraph of this long rant, which was <i>despite your automated message telling me your system “perceived a violation.”</i>.<p>Screw it, bored of reading this now. Essentially, make the point that Google support is awful, sure. But surround it by a whole load of drivel and credibility is lost.