This just sounds like individual employees/managers bypassing IT and just going straight for the nearest SaaS for the solution to their problems. I personally don't mind that at all ;)<p>The whole SaaS model followed by many startups now aims completely at putting this power into the hands of non-technical but savvy users.
The role of a CIO (and his org) is to manage information technology in a way that optimizes the value for the company. In the cases where these things are slam dunk fits, IT should be <i>suggesting</i> them, not stonewalling them. Failing to do this is just being bad at your job.<p>If people becoming more tech aware means that there's less of a role for people who are bad at their job, good digging riddance.
I have a hard time understanding which kind of IT person this article is referring to. Does it mean the kind of person who uses full blown J2EE for a simple data-driven Intranet app that will only ever have 5 users and spends weeks drawing UML diagrams/writing useless specs before writing code? I certainly hope that kind of person becomes obsolete.
You could make a pretty strong argument that IT guys in a solicitors office means something is broken.<p>This article is just saying that taxi companies don't need as many on board mechanics.