[email from Amazon to update their terms and conditions]<p>Hello,<p>Effective October 5, 2021, if you fulfill customer orders sold on Amazon.co.uk from outside the UK, we request that you offer either Returnless Refund <https://sellercentral-europe.amazon.com/gp/help/G202174940> or provide a Domestic return option for items and orders under £20 (including VAT and shipping charges) as part of our Selling on Amazon Returns policy <https://sellercentral-europe.amazon.com/gp/help/200708210>.<p>Where you have provided a return address in the UK, we will generate a prepaid return label (see Amazon Prepaid Return Label), <https://sellercentral-europe.amazon.com/gp/help/202072200> which the customer can use to return the items. To set your UK default return address, access the Seller Account Information page, <https://sellercentral-europe.amazon.com/hz/sc/account-information> go to Settings > Account Info > Shipping and Returns Information section, click Return Address, and then provide with the appropriate address.<p>If you do not provide Amazon with a default return address in the UK for items and orders under £20, Amazon will automatically issue the customer a refund on your behalf where return requests fall within the scope of the Amazon Return policy, <https://www.amazon.co.uk/gp/help/customer/display.html/ref=help_search_1-1?ie=UTF8&nodeId=201819200&qid=1589958582&sr=1-1> without requiring the customer to return the item to you (Returnless Refund).<p>This change will help to simplify and standardize the returns process for customers and sellers for low-cost items, where international labels are generally more expensive than the cost of the item. If you do not have a UK default return address, our International Returns provider on the Solution Provider Network <https://sellercentral.amazon.com/gspn> may be able to help. The above policy will also apply to Amazon.de, Amazon.fr, Amazon.it, and Amazon.es, for all items and orders under €25 (including VAT and shipping charges).<p>For more information on returns, go to the help pages below:<p>• Customer returns for international sales <https://sellercentral-europe.amazon.com/gp/help/G201468550><p>• Returnless Refunds <https://sellercentral-europe.amazon.com/gp/help/G202174940><p>• Prepaid returns for seller-fulfilled order <https://sellercentral-europe.amazon.com/gp/help/202072200><p>Amazon Services Europe
TL;DR Amazon Europe will require sellers to provide a return address in the country of purchase, or provide automatic refund without return for purchases under £20.<p>Amazon updated their terms and conditions. I received a similar email from each of Amazon UK, DE, FR, IT, in their respective language. This is the English email from Amazon UK.<p>Don't know about the US.