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Revolt of the Delivery Workers

204 pointsby fourmiiover 3 years ago

13 comments

clydethefrogover 3 years ago
Paraphrasing an observation I heard in a podcast some weeks ago: We were promised little robot butlers in the scifi we read as kids, but what we got was human servants that act like robots.
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tazjinover 3 years ago
It&#x27;s always strange to read these reports from American cities that sound like something out of war-torn countries. Delivery workers grouping together to defend themselves against hordes of bandits, in well-known places, with no police protection? What the ...?<p>This sort of thing would be unthinkable in central Moscow and most other large European city centres (the only European city I&#x27;ve ever felt unsafe in is Brussels, and that&#x27;s still quite different from NYC).
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Gaessakiover 3 years ago
We’ve recently started deploying expensive e-cargo bikes for our food delivery coop[1] to try to whittle down our carbon footprint and increase efficiency in urban areas. We have a similar problem of trying to protect our delivery assets (though not nearly as bad as the plight of the gig workers in the article given that our workers can count on the coop and also because Montreal is generally safer than NYC).<p>Our threat vectors are a bit different in that the bikes are more likely to be snatched when the rider is dismounted and in a building for a pickup or delivery. We’ve been experimenting by keeping a GPS in the frame and triggering something akin to a car alarm when the bike starts moving too significantly while the rider’s phone isn’t in the vicinity of the bike.<p>Our primary challenge has been finding the ideal way to lock the bikes while dismounted. The best chain locks are too unwieldy to use for the pace our couriers move at. Wheel locks were interesting but would end up breaking spokes when couriers would inevitably ride them while still locked. We’re currently giving folding locks a go. Open to suggestions if anyone has ideas or experience with other solutions.<p>[1] <a href="https:&#x2F;&#x2F;radish.coop" rel="nofollow">https:&#x2F;&#x2F;radish.coop</a>
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wbobeirneover 3 years ago
Can&#x27;t help but think of Snow Crash when I see how hyper-&quot;efficient&quot; and intense the job of delivery has become.
jakelazaroffover 3 years ago
<i>&gt; The company has been sued multiple times for worker misclassification, tip theft, and other infractions. It settled three times, avoiding a ruling that could torpedo its business model, and another case is currently in arbitration.</i><p>We gotta find some way to stop companies from repeatedly settling the same claims to avoid a ruling against them. The system is set up so they can pay to sweep individual cases under the rug while maintaining the systemic problem.
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sega_saiover 3 years ago
It is pretty horrific that we live in a society where such stories are considered okay. You can replace the bikes by something else and could easily believe that what is described is Dickens&#x27;s story about 19th century London.
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sbacicover 3 years ago
I&#x27;m curious - why is there no open source solution to replace these apps? If not with full functionality, then at least with 80% of the features?<p>The day to day running of the system for each particular market could be handled by an NGO, a cooperative or something of the sort.
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pjc50over 3 years ago
Use of the convoy system to protect people crossing the bridge, like WW2 defence against U-Boats? Ingenious, but it&#x27;s sad that it&#x27;s become dangerous enough to justify that.
nzmsvover 3 years ago
Seems like Gotham is eager to live up to its comic book version. Except in real life you don&#x27;t get Batman stepping in, you get the mafia. It&#x27;s easy to see the next step too: these organized protection groups get some members who specialize in being the muscle, and an ambitious leader who&#x27;ll actually market himself as the protector of the people instead of just a guy with a Facebook page.
joncraneover 3 years ago
The most disappointing thing about this article is the absolute apathy from the NYPD. At this point the police writ large are practically sabotaging their reputation with absolutely no self awareness whatsoever. What are we going to do as a society as it becomes increasingly obvious to every citizen that the police, in fact are not here to protect, NOR to serve?
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hollerithover 3 years ago
There is no revolt, is there?
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dbuderover 3 years ago
&quot;For years, bike activists and workers pushed for legalization, though the apps that benefited from them were largely silent. It was only when another group of tech companies — hoping to make scooter-sharing legal — joined the fight that a bill moved forward in Albany.&quot;
michaelmroseover 3 years ago
These workers by and large aren&#x27;t carrying money worth stealing they are being robbed of expensive e-bikes. If these bikes were configured to become inoperable if they couldn&#x27;t either phone home or talk to the users device then there would be no point in stealing them because nobody would buy them.<p>The end user could authorize their own new devices unless they lost access to both devices and info needed to do so and the manufacturer could handle same if and only if you were the original registered owner or ownership had been transferred in a verifiable way.<p>See why phone theft isn&#x27;t as big a deal anymore they aren&#x27;t worth anything if they can&#x27;t easily be used anywhere.<p>The other ridiculous conditions are solved by making them threat their employees as employees and pay them a minimum wage for time spent including spent idling + millage.<p>If this plus vc money eventually exiting makes some portion of the work uneconomical so be it.
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