Steam support first "retired" our indie game in the submission process and has now put our account on "cooldown" for 30 days for trying to bring the issue to attention.<p>They have in effect banned the game then censored the developer. They wouldn't dare do this to a major publisher.<p>If you know any dev's with Steam games send the below link to them as they could help all us indie dev's out by telling Valve that this is unacceptable behavior.<p>https://imaginationrabbit.substack.com/p/if-you-know-any-steam-dev-with-spines<p>Thank you.
Can you clarify something? From your link, it appears that they told you they have a policy against games with crypto or NFTs, and is trying to refund you the fees. You then spammed them, so they politely replied not to do that, and consolidated the discussion in a single ticket.<p>Are you saying your game does not have crypto or NFTs, and their evaluation was mistaken? Because this goes one of two ways - either they are being complete jerks because of a mistake, or you are. Not sure which without more info.
Steam doesn't do crypto, and probably has regulatory BS tied to it. All I see is harassment of front line support over policies they don't have control over.<p>They told you nicely and are offering to refund you. You decide to harass them. Is there something I'm missing? Private businesses can pick and choose who they want to do business with. PC software doesn't require Steam.
You already posted about this<p>And yes, as a company offering to help manage the promotional/sales/etc side for you, they can reject you as a customer, there is no rights that suggest you can force them to sell your product.<p>Just use a different store front<p>- - -<p>Also aside, I believe they have pulled at least one title by Atari, I could look for more but I can't be bothered