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This is how you demo your product... make it insanely easy

17 pointsby nischalshettyover 13 years ago

11 comments

Yxvenover 13 years ago
I disagree completely with demoing products this way.<p>The site doesn't suggest what the product does. Because no trust was established with me, I submitted someone else's site, and I still couldn't figure out what I had done. I only noticed a feedback button, and I debated using it to complain about your site not working. However, after reexamining the title of your site (I apparently never normally read titles...), I'm guessing the feedback button is the product your showing off.<p>I'm left kind of annoyed and not really wanting to further explore your product.<p>(Not wanting to be entirely negative, it does seem like a quality feedback button.)
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estacadoover 13 years ago
What does it do? There's no about page. I keyed in the reddit url and it showed reddit. After spending 15 seconds on the site, my conclusion is that it is pointless.
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avlesh-singhover 13 years ago
Thanks Nischal for sharing this. Hello people, I am Avlesh, co-founder at WebEngage. WebEngage is a simple customer feedback and short targeted survey tool for websites. Please bear w/ us for the lack of better explanation of the tool on the demo site. We are in the process of moving to the newly acquired WebEngage.com domain. You'll find more details here - <a href="http://webklipper.com/webengage" rel="nofollow">http://webklipper.com/webengage</a>
cleverjakeover 13 years ago
an easy to use example is a great idea, but an actual explanation of the service is essential.
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sgroveover 13 years ago
Envolve does the same thing - <a href="https://www.envolve.com/" rel="nofollow">https://www.envolve.com/</a> except in the case of Envolve, I know what it is before I try it out, and I'm primed to use it.<p>From a usability standpoint, this technique is awesome for third-party widgets. I can jump right in, lazy registration, and try it out. I would only recommend that there are a ton of analytics tied to the whole flow to make sure you know where users are dropping off.
RobLachover 13 years ago
I typed in a url and didn't know what was going on. I thought the feedback prompt was for the product (which to me was nothing), not the product itself.
grimenover 13 years ago
We got a similar approach, but we focused on the pitch for customer when we meet them and inject our widgets in 3rd party sites in front of their eyes using a bookmarklet I hacked together which makes the widgets editable within the page. Naturally everything dissapears on refresh, but I plan to push changes to localstorage so they get re-rendered automatically once injected again.
schlichtmover 13 years ago
I expected this product to allow me to create a demo of a product (place a tool tip here, after clicking "continue" load tool tip #2 over here, etc.).<p>Currently it is nothing more than a feedback button placed on top of the page. Make this more useful.
sixtofourover 13 years ago
I have no idea what this site does, so I'm not typing anything in there.<p>Yes, I'm a liberal that's been mugged.
minalecsover 13 years ago
sent them this in their feedback, but I don't know how a company can seriously ask people to invest time/resources in their services with no idea of what future pricing is like. This alone is a big enough reason not to use.
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majmunover 13 years ago
if this was insanely easy, url field would be filled. it maybe is easy but not "insanely easy"