I don't know about Seoul specifically, just thinking it's really disappointing if organizations are building a "Metaverse Presence" instead of using money to have actual people - though whatever medium - help their clients. Would you rather have a metaverse chatbot that can't help you, or an extra person at the service centre that can actually address your problems.<p>Orgs love to rush to anything that has the promise of not having to employ a real person to help. I wish they'd just give up and spend the money on actual counter or call center staff.
This is just like when every organization wanted a sim in SecondLife. They ran political campaigns and public events there. It was what you did 10 years ago for public (metaverse) presence.<p>Now.. crickets....
Can't wait to stand in a line in a virtual government office! Jokes aside but this just sounds like someone thought "our city hall but in vr"
3.3 million dollars... well at least I guess that's cheaper than what we wasted on Seoul's official motto, I•SEOUL•U.<p>(...which is still miles better than Gangnam District's official motto: ME ME WE GANGNAM.)