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What is Human-in-the-Loop AI?

10 pointsby jordnover 3 years ago

1 comment

jordnover 3 years ago
I wrote this to try to clarify the space as people often talk about different things with HITL. Some mean active learning, others mean &#x27;worker in the loop, researchers sometimes mean &#x27;users in the loop&#x27;.<p>So, three main categories to HITL:<p>- HITL training -- e.g. active learning and interactive machine learning development<p>- workers in the loop -- the old school mechanical turk idea, but with a model only falling back to the worker when it&#x27;s unsure<p>- users in the loop -- getting the user to steer the AI response, e.g. Smart Reply in gmail.<p>Although they&#x27;re not applicable in all cases, we&#x27;re starting to see far more companies adopt these approaches as it solves several problems with AI.<p>For example, Amazon Alexa (worked there) can&#x27;t do standard user-in-the-loop. With voice interaction the user does not have patience to be read out a list of options. However, it does get weaker signals where the stops the current action (&quot;alexa stop!&quot;), and that informs the next action. Active learning is getting adopted there too, as with millions of live utterances coming through, reducing their annotation efforts can be a huge cost saving.