> Moderators work 12-hour shifts, Frazier explained, and only get one hour off for lunch and two 15-minute breaks.<p>> Despite the long shifts, moderators often have to watch multiple videos at once, ranging from three to 10, and only review 25 seconds of each video, she said. ByteDance keeps a close eye on the moderators’ performance, the Verge reported, and “heavily punishes any time taken away from watching graphic videos.”<p>This is awful for the users and the moderators. I really hope there is a better way.<p>People hate on AI moderation and user identification. But I think a solution is a well-trained AI, with some form of “redress” which requires identity or money and gives manual review, for people who are incorrectly flagged.
Seriously all these moderation jobs sound awful and the people who do them should have free counseling/therapy (that the company doesn’t have access to)