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Ask HN: Feedback on Solving the Product Reviews Spam Problem

4 pointsby ckmarover 3 years ago
In light of the ongoing conversation[0][1] on the difficulties of finding quality product reviews, I wanted to ask for feedback on the approach of an app I&#x27;ve nearly finished which seeks to solve this problem.<p>It&#x27;s called the Kujo App: https:&#x2F;&#x2F;app.kujo.com&#x2F;<p>The premise is to use social trust on a platform built for recommendations.<p>The landing page breaks down its use, compares to existing solutions, highlights strategic vision, and business model.<p>It&#x27;s currently in private Beta, but I&#x27;d love feedback on the approach! If you wanted to join the waitlist for the next wave, that&#x27;d be alright too<p>[0] https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=29772136 [1] https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=29782186

2 comments

PaulHouleover 3 years ago
Which social network?<p>The area where I struggle to find good products the most is photography. There are three tough problems I have with online reviews.<p>(1) Many reviewers do not know what they are talking about at all. They put the paper in upside down, post a photo of the resulting blotchy mess to BestBuy.com and then return it. There is always some fraction of online reviews you have to discount because the people don&#x27;t know how how to use the gear, have unrealistic expectations or both.<p>(2) Some devices seem to have manufacturing problems that affect some but not all users. 10 years ago when I was a Canon shooter I thought this was true about many Sigma lenses for Canon bodies. Maybe 10% of people got a bad lens with an unreliable autofocus. It&#x27;s hard to tell if these people got a bottom of the barrel lens or if they are bottom of the barrel shooters.<p>(3) Some things are just hard to know. After about six months of using an Epson EcoTank printer I found out that the ink noticeably in about six months. This fact was recorded on this website<p><a href="http:&#x2F;&#x2F;wilhelm-research.com&#x2F;" rel="nofollow">http:&#x2F;&#x2F;wilhelm-research.com&#x2F;</a><p>which I didn&#x27;t consult because you usually don&#x27;t think about lightfastness until it becomes a problem to you. Looking for my next printer I found that I couldn&#x27;t count on any particular printer having been reviewed by them since they only run tests if somebody sponsors them. (The manufacturer if the results are good, a competitor if the results are bad. This particular ink is remarkably bad, but the refill ink from Staples fades in 3 weeks.)<p>My ordinary social network of family, friends, co-workers, etc. doesn&#x27;t contain a lot of photographers so I don&#x27;t care what these people think about photography gear. At photography forums I find people who have the gear in question and seem to be at my level of skill or greater and seem to value things the way I do. One person I trust in that way is worth a lot.
ckmarover 3 years ago
The idea is not to develop a better search engine[0], but to no longer relegate product reviews to a search engine. Rather than an opaque algorithm as the trust factor, why not social (+n degree) trust?<p>[0] <a href="https:&#x2F;&#x2F;twitter.com&#x2F;paulg&#x2F;status&#x2F;1477760548787920901" rel="nofollow">https:&#x2F;&#x2F;twitter.com&#x2F;paulg&#x2F;status&#x2F;1477760548787920901</a>