Hello HN, I am the CTO at a telemedicine startup and we have been building a great platform and operation model, but almost all the knowledge is in our heads so we usually need someone to explain how something work to every new employee.<p>We have tried multiple tools for knowledge base but the adoption inside the company is very poor.<p>Do you have any advice on how to promote knowledge sharing and documentation via written tools?
I'm eager to hear any good advice.<p>My best idea is to hire a full-time librarian and/or tech writer. In short, it's not gonna happen at all unless it's someone's full-time job to make it awesome. Needless to say I have not been able to convince any employer to try this.