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Internet outage affected nearly 30k people after Oakland fiber cable was shot

82 pointsby Element_over 3 years ago

18 comments

duxupover 3 years ago
Long ago a customer who had a data center hastily constructed would call me every Monday morning about 4am to find out if his DS3&#x27;s were up. I&#x27;d check and let him know.<p>After one day where all of them were down at the same time he said &quot;Damn homeless people!&quot; He later explained the local telco hastily ran lines under a bridge to get some circuits setup on time. The local homeless folks tended to gather under the bridge and when they started fires to keep warm his circuits running above them would heat up and go down.
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rootusrootusover 3 years ago
About 20 years ago I worked for a CLEC, and the physical plant manager had some stories. Mostly about squirrels, but he had a nice selection of pictures of equipment that had been shot at, as well.<p>The squirrels I can understand. But why allegedly intelligent humans feel the need to shoot holes in things that don&#x27;t belong to them, especially obvious things like infrastructure, I just don&#x27;t get. I love to go plinking, but I put in a lot of effort to be responsible about it. I end up picking up a lot of trash and other people&#x27;s discarded brass, too.
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tyingqover 3 years ago
Also mentions the &quot;Shot Spotter&quot; technology, which has some controversy associated with it:<p><a href="https:&#x2F;&#x2F;www.aclu.org&#x2F;news&#x2F;privacy-technology&#x2F;four-problems-with-the-shotspotter-gunshot-detection-system&#x2F;" rel="nofollow">https:&#x2F;&#x2F;www.aclu.org&#x2F;news&#x2F;privacy-technology&#x2F;four-problems-w...</a>
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reincarnate0x14over 3 years ago
Stuff like this has been a problem in the US mountain west so long that all the big substations that are remotely near roads have been getting berms and plating around key equipment because you&#x27;ll drive down any given road in rural New Mexico or where-ever and every single road sign is pockmarked with bullet impacts and in some cases giant tears from the larger calibers.<p>It&#x27;s a silent impetus behind so much of the communications out there staying on microwave or powerline carrier despite fiber runs being cheap and easy.
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chompover 3 years ago
I have experience with this, this happened at our office in Houston. In that area, Comcast hung its fiber on the power poles, and I strongly suspect someone got drunk and decided to pop random hanging cables.
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cobookmanover 3 years ago
I co-op&#x27;d at a major cable ISP. Was told that in certain areas they issued company owned firearms to their field employees due to past incidents. Outages caused by gunshots were actually fairly common in certain parts of America.
w0mbatover 3 years ago
I live in Oakland and my XFinity internet was broken by this, and the cable TV service was not affected. I have an alternate connection through AT&amp;T fiber, so on our mobile devices we just switched to the other WiFi and carried on.<p>Unfortunately our TiVo Edge uses an Ethernet connection to the XFinity cable modem, and TiVo&#x27;s OS responds to an internet outage by deciding your TiVo account is closed and it silently stops recording anything, even after the network comes back. It takes a reboot to fix this.<p>It deliberately skipped recording some things on Sunday night I&#x27;d been looking forward to. If I hadn&#x27;t noticed this morning and forced a reboot it would still be stuck in that state. I am really annoyed that they coded their software like that. It&#x27;s like withdrawing service the second it can&#x27;t be verified is TiVo&#x27;s top priority and they don&#x27;t even bother trying to restore service afterwards.
iptransover 3 years ago
Hasn’t Comcast heard about proper network design techniques? Redundancy is a well defined concept for a reason.<p>Two is one and one is none.
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aerostable_slugover 3 years ago
So, a shooting was reported and videotaped two hours before the outage?<p>It would seem that either the bullets fired in the air decided to hover for a while before dropped back down, or the first shooting had nothing to do with the outage, or..? Odd writeup.<p>Also,<p>&gt; Along with Internet connectivity, all Comcast Xfinity services, including [...] home security systems went down.<p>I wonder how many consumers realize that their home security system is tied to the &quot;cable&quot;? Or the same with their Comcast &quot;landline&quot;?
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Hizonnerover 3 years ago
30,000 subscribers depending on a single cable.<p>Re-dun-dan-see. Learn it, live it, love it.
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cplliover 3 years ago
&quot;Error 482: Someone shot the servers with a 12-gauge. Please contact your local administrator.&quot; - Ross, Freeman Mind
raxxorraxover 3 years ago
Do guns now count as cyber weapons?
totalZeroover 3 years ago
&gt; Service is shot
austincheneyover 3 years ago
Somebody needs to spend more time at the range. I can’t imagine how far off target they must have been to hit something that far off the ground.
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edmcnulty101over 3 years ago
Technology and Crime. This is a very Bay Area story.
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jijjiover 3 years ago
speaks to the current crime rate in Oakland, its out of hand... No wonder why the Oakland Raiders moved to Las Vegas.
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dualbootover 3 years ago
Seriously? No path diversity at all for that many endpoints?
qwertyuiop_over 3 years ago
removing the potential flamewar comment. thanks @dang
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