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Show HN: Constructor – simple issue tracking for small teams, inspired by Trello

75 pointsby t3eabout 3 years ago
Hi, we’re Seth &amp; Andrew (Aalk4308), founders of Constructor, the newest contestant in the issue tracking thunderdome.<p>TL;DR - we’re building a lightweight-yet-powerful tool that aims to minimize friction and improve clarity for both developers and managers alike, mostly by modeling things differently. We’re aiming for an out-of-the-box experience as simple as Trello, but designed completely from scratch for software teams, with enhancements like threaded comments, blockers, and integrations with GitHub and devops tools. You can take it for a spin with our instant, no-signup demo at <a href="https:&#x2F;&#x2F;try.constructor.dev" rel="nofollow">https:&#x2F;&#x2F;try.constructor.dev</a> – please let us know what you think!<p>Really, another tracking tool? Why?<p>Yes, another tracking tool, because nobody’s done it right yet, not even the recent entrants. We think the friction and complexity everyone hates about tracking tools are largely rooted in flawed models. Dev tracking tools both model the software development process and participate in it, and if they can’t model it in a lightweight way, then their participation adds friction and complexity. This wastes the team’s time and makes management more difficult. For over a decade as an engineering leader I struggled to capture my teams’ run-of-the-mill dev processes in a satisfyingly lightweight way; our solutions were always either inadequately simple or much too complex (Jira) and couldn’t strike a good balance between the needs of management and staying out of the team’s way. We’re building Constructor to solve this problem.<p>How is Constructor different from other dev tracking tools?<p>Abstractly: we differ in our product philosophy and our approach to modeling. Concretely: we’re redesigning lots of familiar features in novel ways, for example:<p>- Comments are threaded, assignable, and resolvable so you can keep discussions in the context of the work, have multiple going at the same time, and keep clutter to a minimum. Most importantly, they provide a lightweight mechanism for keeping track of small ad hoc tasks that might otherwise get lost in Slack, without requiring the overhead of a separate ticket.<p>- Blockers are first-class objects modeled as free-form text, so anything can be a blocker, not just another ticket – and are built on comment threads so you can easily have discussions around them.<p>- Checklists are provided for each stage in your workflow. So you can have one checklist for design, a different one for coding, one for QA, one for UAT, etc. We love checklists because they’re flexible and provide a ton of value with a minimum of hassle.<p>- In the near future, checklist items can be pointers to tickets and thus be used to create completely user-defined work structures. So you can build any structure you like, e.g. milestone -&gt; epic -&gt; story, or have no structure at all. Tickets can be in multiple projects&#x2F;features&#x2F;epics at once, since it’s a DAG. This may sound complicated, but we think it will prove to be lightweight and powerful. (And before you say “that’s great for devs but no non-technical PM would ever understand that” – this design was suggested to us by a non-technical PM customer.)<p>If you’re curious about how we differ in philosophy:<p>* We view complexity as enemy #1 for software development teams and pursue simplicity with an almost unwholesome zeal.<p>* We believe a tracking tool should be a great solution for many teams straight out of the box and provide solid value with virtually no configuration or learning curve.<p>* We don’t think a tracking tool should tell you how you ought to run your team. We don’t buy the idea that there’s one “best process”, certainly not during rapid team growth and change. We think everyone should do what works for their team and adjust it as they grow and circumstances change. It’s Constructor’s job to support that growth and evolution as well as possible.<p>* We think a tracking tool should never stand in the way of you getting your work done; if you want to do something, you probably have a good reason, and Constructor should let you do it. We can’t stand being blocked by simpleminded validation rules; our approach to consistency checks is more akin to linting.<p>* Avoid manager footguns. E.g. we’ll probably never report “velocity” even if it’s computed internally because it’s so commonly abused as a dev productivity measure (when in fact there’s no such thing). We know this is in tension with letting teams work however they want, but every rule has its limits.<p>We have a lot of cool stuff in the works but wanted to get feedback on what we’ve built so far. Please take it for a spin at <a href="https:&#x2F;&#x2F;try.constructor.dev" rel="nofollow">https:&#x2F;&#x2F;try.constructor.dev</a> and let us know what you think.<p>Thanks!

19 comments

phphphphpabout 3 years ago
I think this looks great but &quot;process-neutral&quot; gives me pause. Process is important, and hard, and in practice &quot;process-neutral&quot; means &quot;process by committee within each customers organisation&quot; and naturally, that committee probably hasn&#x27;t designed a great process before and so they&#x27;re going to end up designing a subpar process... and for people subjected to that process, it&#x27;ll reflect on your software.<p>For example, Jira isn&#x27;t itself bad, Jira is quite nice in a vacuum, but Jira in the hands of an organisation is a nightmare because of the incoherent methods of working layered on top of it by well meaning but inexperienced process administrators who think configuring Jira is the solution to every delivery challenge faced in their org.<p>I&#x27;ve worked at half a dozen places I can think of off the top of my head where they&#x27;ve excitedly jumped into using a new (to them) issue tracking product, everyone loved it because it was new and exciting and empty and solved a problem... for a few months, and then people grew to hate it because it becomes an esoteric mess again. For example, Trello -&gt; Notion -&gt; Coda in the space of 18 months.<p>The decision to be process-neutral is a valid one and can be a very powerful foundation of a product, so my question is: do you have any specific thoughts around how you&#x27;re going to be process-neutral while also stay loyal to the commitments you&#x27;ve made to being pleasant to use? If you can achieve that, a product that doesn&#x27;t reflect the bad choices of administrators, I think you have incredible potential.
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airstrikeabout 3 years ago
As much as I like developing software, I sort of wish these tools existed outside of the software use case. It seems like 80% of the concept can be repurposed for other types of team collaboration and I&#x27;m not sure how well that market is served
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zeptonixabout 3 years ago
Looks great and super smart to have the instant demo. More SAAS tools should offer that.<p>Jira &#x2F; Atlassian &#x2F; etc. does my head in every time I even have to login, let alone use it.<p>Hope this tool &#x2F; ones like it will take off!
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pqbabout 3 years ago
&gt; You can take it for a spin with our instant, no-signup demo at <a href="https:&#x2F;&#x2F;try.constructor.dev" rel="nofollow">https:&#x2F;&#x2F;try.constructor.dev</a> – please let us know what you think!<p>I love it! I wish more SaaS will provide such abstraction for users who only want a preview of all features. I find silly trial periods a quite waste of resources (storage, mailing cost etc.). When I am testing a new product I use test&#x2F;fake data (e.g. temporal&#x2F;masked e-mail address) and there is near-zero chance I will convert to paid account with it. I would rather create new account to drop all testing history behind me.<p>Congratulations, and I hope you will cut some pie from this crazy Jira-like-software market cake!
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drcongoabout 3 years ago
Hello, this is possibly relevant to my interests but I can&#x27;t quite tell. We have a couple of requirements from an issue tracker and I&#x27;ve yet to find any service that meets them.<p>1. We need to give clients access, and we need to give those clients fairly fine grained control - ie: This user can see the tickets, move them around, comment etc. but not close them. On some projects we have <i>lots</i> of people on the client side that want to be able to see the tickets, so we very much don&#x27;t want to have to pay per user for client access. For many reasons, giving them GitHub access is not ideal, but the biggest reason is that GitHub&#x27;s permissions model on issues is, at best, bizarre.<p>2. I got quite excited when I saw the words &quot;bidirectional GitHub integration&quot; on the home page, but then I read the description underneath and I&#x27;m having a really hard time picturing what it does. We <i>like</i> adding ticket numbers to commits, because that keeps a reference to the change that was made in the ticket thread on GitHub. Other devs coming in can easily read the thread and click through to see the change. Your description of the GitHub integration seems very focussed on PRs rather than tickets, and the way we work a PR is most likely to contain many, many commits, and multiple tickets.
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helixcabout 3 years ago
We&#x27;re Constructor customer, and use it to manage our open source projects. It&#x27;s fast and simple, and does all we want.<p>In addition to all that, the founding team, esp. Seth, is a hidden feature! Every time I feel our team needs some extra functions, I book a time and talk to Seth. He asks very deep questions about our work flow and pain points. Some of the questions even helped me to reflect on our way of doing things, so we could use the opportunity to evolve.<p>(edit: fixed typos)
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dot_michaelabout 3 years ago
First of all, This platform is amazing. I love the feel, UI, and how I can easily try it out without signing up. It reeks of quality.<p>However, every platform in this market tries to solve a similar problem in a different way but I think no one tries to solve the biggest problem.<p>That problem is that there will be one or two people that really care about all of this tracking stuff but everyone else just don&#x27;t. Developers don&#x27;t need to check tracking tools everyday to know what they need to do and once they finish, they will not update the tracker. So when the people that cares check the tracker, it doesn&#x27;t give them the latest info.<p>So the problem with tracking software is that it requires everyone to use it the way it was meant to be used, but employees just wanna do the 8 hours and go home and not care who is on what page.
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moodiniabout 3 years ago
Currently testing all kinds of tracking &#x2F; ticketing software. This one looks really good, I love the simplicity. The design is superb. Congratulations!<p>For my use case, list views are a must-have. You commented that such feature is on your roadmap. Are you planning to include configurable sorting, like: - list all items per user - list all items per label - list all prio 1 items<p>Also I could&#x27;nt find a way to prioritize tickets.<p>Are you planning to make the tickets searchable (eg. list all tickets which include the word &#x27;onboarding&#x27;)?<p>Will there be a &quot;language add-on&quot;? Some of our customers would need to have access, but rather would like to navigate in their native langauge.
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beingfloabout 3 years ago
Absolutely love this! The design language and focus on simplicity is right up my alley. If there isn&#x27;t any blocker (pun intended) that I&#x27;ll only come across later this will definitely replace Todoist for me. Are there any restrictions on the free plan? I&#x27;d be more than willing to pay a reasonable fee to make the &quot;single-person-plan&quot; sustainable without the need to restrict it in the future. Also, one thing that I notice in the demo is a flurry of requests triggered on just about any user activity. Is this just extra analytics in the demo or is this also present in the full app?
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throwaway2kjjhabout 3 years ago
I have a few Trello boards for just keeping track of some personal projects (typically longer term things that have many sub-todo-lists). I more commonly access it via mobile app since things often cross my mind while I&#x27;m away from my desk.<p>I also hate Atlassian, so I was super happy to see such a nice alternative.<p>Tried the demo from desktop, looks like the perfect alternative. Loaded in on the mobile to see if it works there... &quot;Sorry, this demo requires a desktop-sized screen.&quot;<p>oof<p>Is that just the demo, or a real limitation?
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aparsonsabout 3 years ago
Thanks for sharing. I love the design and how this app feels. Did you use any existing CSS library&#x2F;framework or is everything “hand crafted”?
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iddanabout 3 years ago
How is this better than Linear? Been using it for a while and I&#x27;m pretty convinced it solves the problem space perfectly.
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v1labout 3 years ago
hey, love what you&#x27;re building. Incidentally I&#x27;ve considered building in this same space. In spite of the crowded nature of it, I believe there is still room for new variations and evolutions of &quot;how it&#x27;s done&quot;. Kudos on getting this far.<p>Curious how you&#x27;ve thought of positioning yourself -- what&#x27;s a typical team look like that should pick your tool? How long have you been building this? How do you convince teams to pick you over say Linear (one of the new darlings)?<p>It would be great to hear some of the backstory!
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loukyabout 3 years ago
Demo looks great, however when attempting to sign up I get a blank screen using Firefox - JS enabled and ublock off, not sure why - I&#x27;ll try a different browser.
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thedanglerabout 3 years ago
I work for a University, our little rouge group of devs are looking for something right now to try. Would we fall under non-profit&#x2F; educational?
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steviedotbostonabout 3 years ago
Nice! Is there only a kanban style view, or is there a way to get a list view as well?
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bachmeierabout 3 years ago
This is really nice. Hope you don&#x27;t add any additional features.
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thedanglerabout 3 years ago
Can&#x27;t sign up. Get an error and it tells me to contact support.
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csunbirdabout 3 years ago
hey, I think that you are now also allowed to put down an opening post along with your link in Show HN threads.