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Incident report: Spotify outage on March 8

120 pointsby charlieegan3about 3 years ago

11 comments

tjpnzabout 3 years ago
Has anyone else noticed that the quality of the Android app has really gone downhill lately? There&#x27;s often a lag of a few seconds now when switching between tracks and I&#x27;ve noticed an issue recently where the song title&#x2F;cover art doesn&#x27;t always update to reflect the currently playing track. Sometimes the play&#x2F;pause&#x2F;skip buttons become completely unresponsive.<p>This doesn&#x27;t appear to be an issue on my end, I haven&#x27;t had problems with any of the other streaming apps I use and I&#x27;ve confirmed the same set of issues after a fresh install of the app. For the time being it&#x27;s more of a nuisance but I would be prepared to consider alternatives if things don&#x27;t start improving soon.
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wizwit999about 3 years ago
So the bigger news here is GCP had a global outage. How&#x27;d that happen?<p>It mentions a pipeline deployment introduced a bug (<a href="https:&#x2F;&#x2F;status.cloud.google.com&#x2F;incidents&#x2F;LuGcJVjNTeC5Sb9pSJ9o" rel="nofollow">https:&#x2F;&#x2F;status.cloud.google.com&#x2F;incidents&#x2F;LuGcJVjNTeC5Sb9pSJ...</a>) but why weren&#x27;t they doing staged deployments to region(s) at a time?
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dotnet00about 3 years ago
Over the past year I&#x27;ve taken to just buying my music and using plex&#x2F;plexamp for the streaming convenience. I&#x27;d have a hard time going back to other streaming services after getting used to the convenience of having control over the entire chain. Buying music also serves as a nice way to spend digital credit from Amazon.<p>It ends up costing me about as much as streaming.
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hericiumabout 3 years ago
&gt; On March 8, Google Cloud Traffic Director experienced an outage. This in coordination with a bug in a client (gRPC) library caused the Spotify outage that affected many of our users: if you were logged out of a Spotify app, you were unable to log back in.
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dastbeabout 3 years ago
Does anyone have more context on why “unable to retrieve their xDS configurations.” led to ” Traffic Director-managed clients deprogrammed as the configuration was removed” ? For example, Envoy will keep its configuration forever unless 1) the configuration has a ttl or 2) the server itself sent back empty results. Was it the case that TD config uses ttls, the server was actually sending back empty results (frightening), or is this a behavior specific to grpc?
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w4rh4wk5about 3 years ago
The main problem of the outage was that users were logged out and thus unable to play what songs they had downloaded &#x2F; cached.
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ipythonabout 3 years ago
Hey, for once it wasn’t DNS!
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daguavaabout 3 years ago
I recently went to pay for a music service and wanted to give spotify a chance, but they have a huge information leak somewhere on when new accounts are created.<p>On the day of my free trial ending I received the first and only phishing email I&#x27;ve ever had from spotify telling me my trial was ending and it was time to swipe.<p>Up until then I had been happy with the service, but then noticed I was about to get owned.... Down to the day of expiration...<p>I emailed their support about how this was sketchy and they needed to do better information masking and got told their team did not consider any of this a vulnerabilty.<p>With this in tow, it really cast some shade on their serious engineering abilities for me.
dijonman2about 3 years ago
I’d love for outages to not be newsworthy.
toastalabout 3 years ago
Just a reminder that downloaded audio files work offline, can have very high or lossless quality not restricted by bandwidth, have a concept of ‘ownership’ with no DRM, don’t have ads or tries to sell your data (though voluntarily contributing to ListenBrainz is admirable), don’t require a monthly fee, and if bought legally gives a bigger slice of the money pie to artists. Also podcasts are just RSS audio.
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jmacdabout 3 years ago
Just here to share that if you haven&#x27;t tried Apple Music for its lossless and Dolby Atmos sound quality then you really, really, should.<p>Apple Music does not have a great UI but it is definitely worth the trade off.<p>Tidal sounds great, but they make you pay extra for lossless and have a smaller catalogue.
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